Emily Work

Assisted veterinary professionals in the examination, treatment, and care of animals, ensuring a clean, safe, and comforting environment for patients. Supported diagnostic procedures by safely restraining animals, performing in-house blood tests, and preparing microscope slides, while accurately recording all results in patient records. Communicated with pet owners, providing updates, post-treatme

Handled materials and managed stock, ensuring efficient inventory control. Conducted regular stock checks to maintain accuracy and prevent shortages.

Acted as the primary point of contact between customers and the pharmacist, ensuring prescribed medications were handed to appropriate individuals while adhering to GDPR regulations. Advised customers on minor ailments, managed the ordering of medical supplies, and coordinated with GP surgeries regarding patient prescriptions.

Managed the reception area, including answering phone calls, scheduling, rescheduling, and canceling appointments, along with other administrative duties. Greeted clients warmly and professionally, ensuring a positive experience and addressing their needs throughout their appointments. Maintained a clean, organized, and hygienic salon environment, ensuring the day ran smoothly.

Completed General Certificates of Secondary Education at West Suffolk College. Focused on foundational subjects to build a strong academic base.