Looking for a job

Emily Kinyugo

@emilykinyugo

Message

I drive retail sales and deliver accurate, confidential healthcare administration.

United Kingdom

Message

What I'm looking for

I'm seeking a challenging and rewarding customer-focused role where I can use my sales, administration, client relationship, and operational skills while continuing to build my business acumen.

I'm currently supporting Chelsea Medical Services with patient registrations, clinical correspondence, Subject Access Requests, and compliance dashboards covering Fire Safety, Legionella, and Infection Control. I handle confidential patient data accurately while helping maintain CQC and data-protection compliance.

Across Nespresso, Gerard Darel, and Lillywerbs Luxury, I've grown sales through customer guidance, product demonstrations, upselling, stock management, and promotional communication. I've also coached junior sales associates and used sales and footfall data to support staffing and store performance.

Experience

Work history, roles, and key accomplishments

Current

Reception/Administrator

Current

Chelsea Medical Services

Aug 2025 - Present (1 year 2 months)

Assisted management in monitoring a multi-disciplinary compliance dashboard ensuring 100% adherence to CQC safety standards. Managed patient records, processed Subject Access Requests, and handled high-volume clinical correspondence.

Compliance CQC Data Entry patient records NHS GDPR Communication Skills Microsoft Office Outlook CRM

Sales Advisor / Stock Assistance

Nestle

Feb 2025 - Aug 2025 (6 months)

Managed stock levels and tracked sales using internal systems. Guided customers through Nespresso Club registration and coffee plan enrolment, and demonstrated machines to drive sales.

Inventory Management CRM Sales Upselling Customer Service Communication Skills

Sales Associate

Gerard Darel

Sep 2024 - Feb 2025 (5 months)

Provided exceptional customer service and styling recommendations. Managed till operations, reconciled daily sales reports, and compiled weekly sales reports using POS data.

Customer Service POS Sales Reporting Inventory Management Communication Skills

Senior Sales Associate

Lillywerbs Luxury

Nov 2023 - Sep 2024 (10 months)

Exceeded team sales targets by coaching junior associates and managing staff rota based on sales data. Communicated promotions and special offers to the team.

Sales Coaching Team Management Staff Scheduling Communication Skills Customer Service