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Emily Cartafalsa

@emilycartafalsa

I build B2B SaaS products that increase ARR, adoption, and customer satisfaction.

United States
Message

What I'm looking for

I'm looking to lead B2B SaaS product discovery, strategy, and delivery, partnering cross-functionally to use customer feedback and data to drive adoption, account expansion, and measurable business outcomes.

At SiteZeus, I lead B2B SaaS product discovery through launch, turning user interviews and product analytics into feature updates that increased product NPS by 16 points. I launched Impact Analytics, increasing ARR by 15% and product stickiness by 8% after launch.

I own product strategy, roadmaps, requirements, and backlog prioritization across engineering, design, data science, Marketing, Customer Success, and Support. I use a Value vs. Effort framework to communicate trade-offs, demonstrate ROI, and align leadership around scope and priorities.

Earlier at SiteZeus, I built proof-of-concept solutions, led technical demos and discovery sessions, and translated customer feedback into prioritized product requests. I also use AI tools to synthesize feedback, draft requirements, and iterate on prototypes faster.

Experience

Work history, roles, and key accomplishments

SI
Current

Senior Product Owner

SiteZeus

Apr 2022 - Present (4 years 5 months)

Owned end-to-end product discovery and development, translating user interviews and analytics into feature updates that drove a 16-point NPS increase. Led launches like Impact Analytics, increasing ARR by 15% and product stickiness by 8%.

Education

Degrees, certifications, and relevant coursework

The University of Tampa logoTT

The University of Tampa

Bachelor of Science, Financial Enterprise Systems

Bachelor of Science in Financial Enterprise Systems with a minor in Business Analytics.

Tech stack

Software and tools used professionally

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