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Emily Brown

@emilybrown1

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Operations Manager at Jrd Excavation Ltd who improved efficiency by 25% and is seeking remote field operations.

United States

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What I'm looking for

I'm seeking rotational roles with two weeks on and two weeks off that offer paid travel, housing, and meals, ideally in remote or field-based settings where integrity, service, and adaptability are valued.

At Jrd Excavation Ltd, I led crews in excavation and site preparation across diverse terrain. I streamlined operations, increasing efficiency by 25% and reducing downtime.

At Black Forest Auto, I managed daily workflows and customer service, diagnosed mechanical issues, and trained junior technicians. I improved service turnaround times by 30%.

I also operated a residential cleaning business and worked in hospital environmental services, maintaining sanitation protocols in a critical care unit. I hold an OSHA Safety Certification and First Aid & CPR certification, and I'm taking coursework in remote logistics and field operations.

Experience

Work history, roles, and key accomplishments

Operations Manager

Jrd Excavation Ltd

Jan 2021 - Dec 2024 (3 years 11 months)

Led cross-functional crews in excavation and site prep, streamlining operations to boost efficiency by 25% and reduce downtime. Maintained 98% customer satisfaction and ensured safety and compliance with regulations.

Strategic Planning Process Optimization Team Leadership Compliance Safety Workflow Management Customer Satisfaction Excavation Site Preparation

Service Manager

Black Forest Auto

Jan 2017 - Dec 2021 (4 years 11 months)

Managed daily workflows, scheduling, and customer service for a busy auto shop. Diagnosed and resolved mechanical issues, trained junior techs, and improved service turnaround times by 30%.

Mechanical Troubleshooting Team Leadership Customer Service Workflow Management Scheduling Training Automotive Repair

Residential Cleaning Specialist

Self-Employed

Jan 2011 - Dec 2017 (6 years 11 months)

Operated a successful home cleaning business, managing scheduling, client communication, and service delivery with a focus on reliability and discretion. Maintained high standards of cleanliness and customer satisfaction.

Scheduling Client Communication Service Delivery Reliability Discrétion Customer Satisfaction Attention To Detail

Environmental Services Technician

Penrose St. Francis Hospital

Jan 2009 - Dec 2011 (2 years 11 months)

Maintained strict sanitation protocols in the critical care unit, supporting patient safety and infection control. Worked closely with medical staff to ensure timely room turnover and compliance with hospital standards.

Sanitation Infection Control Compliance Patient Safety Clinical Operations Sterile Technique

Performer & Team Member

Dance Unlimited

Jan 2007 - Dec 2008 (1 year 11 months)

Participated in structured dance training and performances, developing discipline, coordination, and stage presence. Collaborated with peers in rehearsals and showcases, strengthening teamwork and communication.

Teamwork Communication Skills Discipline Coordination Stage Presence Public Engagement

Hospitality Apprentice & Front Desk Administrator

Air Academy Inn

Jan 1995 - Dec 2007 (12 years 11 months)

Learned every hotel role from age 2–14, including front desk, housekeeping, kitchen, and maintenance. Served as front desk administrator during peak seasons, handling guest check-ins, reservations, and service requests.

Front Desk Operations Guest Service Reservations Housekeeping Maintenance Customer Service