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Emely Espinoza

@emelyespinoza

Dedicated professional with strong customer service and leadership skills.

United States
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am Emely Espinoza, a dedicated professional with a diverse background in customer service and administrative roles. My experience spans various industries, including banking, logistics, and community support, where I have honed my skills in communication, leadership, and problem resolution. At Umpqua Bank, I excelled as a Home Preservation Assistant, responding to customer inquiries and assisting in loss mitigation efforts, ensuring that clients received the support they needed during challenging times.

Prior to my role at Umpqua Bank, I served as a Lead Material Handler at Matheson Flight Extenders, where I was responsible for overseeing productivity and training new staff. My ability to manage teams and direct tasks effectively contributed to a smooth workflow and high levels of efficiency. Additionally, my experience as an Administrative Assistant at NW Abatement allowed me to develop strong organizational skills, as I handled daily office tasks and data entry with precision.

Throughout my career, I have demonstrated a commitment to providing exceptional service and support to both customers and colleagues. I am passionate about fostering positive relationships and creating a collaborative work environment. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute to a team-oriented organization.

Experience

Work history, roles, and key accomplishments

ME

Lead Material Handler

Matheson Flight Extenders

Oct 2018 - Jun 2021 (2 years 8 months)

Oversaw shift operations, directed staff tasks, trained new hires, and reported mail loading outcomes at the end of each shift.

NA

Administrative Assistant

NW Abatement

Oct 2017 - Oct 2018 (1 year)

Assisted with daily office tasks including paperwork, data entry, organization, and running errands.

KM

Customer Service Associate

Kmart

Aug 2015 - Oct 2018 (3 years 2 months)

Handled cash office duties, assisted customers with inquiries, and ensured smooth operations at the front of the store.

UP

Substitute Community Inclusion Specialist

United Cerebral Palsy

Feb 2017 - Oct 2017 (8 months)

Provided individualized support in community-based recreation and education activities, working one-on-one or in small groups.

Education

Degrees, certifications, and relevant coursework

Portland Community College logoPC

Portland Community College

Some College, Undeclared

2017 - 2017

Engaged in coursework aimed at enhancing skills relevant to the workforce.

Portland State University logoPU

Portland State University

Some College, Undeclared

2015 - 2016

Pursued coursework in various subjects, contributing to a foundational understanding of higher education principles.

BS

B F Terry High School

High School Diploma, General Studies

2014 - 2015

Completed high school education with a focus on general studies.

Tech stack

Software and tools used professionally

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Emely Espinoza - Home Preservation Assistant - Umpqua Bank | Himalayas