Emeka Onyeocha
@emekaonyeocha
Customer-focused outbound call center agent with strong communication, recordkeeping, and objection-handling skills for target-driven engagement.
NigeriaWhat I'm looking for
I’m a customer-focused communicator with experience supporting students, contributing to project-based digital marketing, and handling administrative records. I explain information clearly, listen carefully, and follow up to ensure needs are fully identified and addressed.
In my teaching assistant role, I deliver technical guidance in group and one-to-one settings while maintaining accurate academic records under strict deadlines. I bring the same professionalism, patience, and organization to target-driven outbound customer engagement, including persuasive speaking, objection handling, and dependable recordkeeping.
Experience
Work history, roles, and key accomplishments
Graduate Teaching Assistant
Federal University of Technology, Owerri
Jan 2020 - Present (6 years 7 months)
Communicate technical mathematics information to undergraduate students in group and one-to-one settings, providing patient guidance and follow-ups. Maintain accurate academic records for assignments, quizzes, and examinations while meeting strict deadlines.
Volunteer
National Blood Transfusion Service
Jan 2010 - Present (16 years 7 months)
Volunteer with the National Blood Transfusion Service.
Team Leader
Mass Literacy CDS Group
Jan 2016 - Jan 2017 (1 year)
Served as Team Leader for the Mass Literacy CDS Group.
Administrative Intern
Chemlap Nigeria Limited
Jun 2014 - Dec 2014 (6 months)
Reviewed financial records and supported accurate data entry and routine administrative tasks. Handled information carefully to contribute to organized record management.
Sales and Administrative Intern
Bonimas Nigeria Limited
Oct 2012 - Dec 2012 (2 months)
Issued sales invoices and reviewed yearly financial records for inconsistencies. Supported transaction documentation and general office administration with accurate record handling.
Digital Marketing Campaign Support
Project-Based
Collaborated with a small-business owner on an Instagram brand-awareness promotion. Developed promotional messages, monitored audience response, and adjusted messaging based on stronger audience engagement.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Owerri
Master of Science, Mathematics (Control Theory)
Earned an M.Sc. in Mathematics with a focus on Control Theory at the Federal University of Technology, Owerri.
Federal University of Technology, Owerri
Bachelor of Technology, Mathematics
Completed a B.Tech. in Mathematics at the Federal University of Technology, Owerri.
Federal University of Technology, Owerri
Master of Science (M.Sc.), Mathematics (Control Theory)
M.Sc. in Mathematics with a focus on Control Theory from the Federal University of Technology, Owerri.
Federal University of Technology, Owerri
Bachelor of Technology (B.Tech.), Mathematics
B.Tech. in Mathematics from the Federal University of Technology, Owerri.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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