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@elysiacrombie
Dynamic manager with strong skills in customer service and operations.
My name is Elysia Crombie, and I am currently a manager at Croque Café, where I oversee daily operations, ensuring a smooth workflow and high customer satisfaction. My role involves training staff, managing schedules, and maintaining health and safety standards. This experience has honed my ability to handle various challenges calmly and effectively, even under pressure.
Previously, I worked as a warehouse operative at Weezy, where I collaborated with team members to enhance operational efficiency and improve employee experiences. My diverse roles, from kitchen porter to cleaning operative, have equipped me with a broad skill set and the ability to adapt to different environments and personalities. I am passionate about the travel and tourism industry and am currently pursuing a diploma in Air Cabin Crew.
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Work history, roles, and key accomplishments
Self Employed
Sep 2016 - Present (9 years 2 months)
Provided childcare services for family and friends, ensuring a safe and engaging environment for children.
Croque Café
Responsible for the daily operations of the café, including staff management, customer service, training, and health & safety compliance. Ensured efficient service and customer satisfaction under pressure.
Weezy
Jul 2023 - Aug 2023 (1 month)
Worked on improving efficiency and health & safety procedures across multiple warehouse locations. Collaborated with employees to enhance the overall employee experience.
Lidl
Jul 2020 - Aug 2020 (1 month)
Responsible for maintaining cleanliness in the shop floor and warehouse, including stock rotation to ensure a tidy shopping environment.
Master Mariner
Mar 2020 - Apr 2020 (1 month)
Assisted in kitchen operations, including food preparation and maintaining cleanliness. Currently training to become a waitress.
Local Argus
Jan 2018 - Oct 2019 (1 year 9 months)
Delivered newspapers across the Woodingdean area, ensuring timely and accurate delivery six days a week.
Belvoir Letting Agents
Sep 2018 - Sep 2019 (1 year)
Performed cleaning tasks for properties and offices while also handling general administrative duties.
Degrees, certifications, and relevant coursework
City & Guilds Diploma in Air Cabin Crew Level 2, Aviation Services
2020 -
Pursuing a City & Guilds Diploma in Air Cabin Crew Level 2, focusing on the skills and knowledge required for a career in aviation services.
GCSE, General Education
2015 - 2020
Completed GCSEs with grades in various subjects including English, Maths, Science, Business, PE, Childcare, and History.
Software and tools used professionally
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