I seek a job where i could serve customers andbring a change and satisfaction to my company and customers. I want to work in a place where i can learn new things and explore new things as well as contributing to those who need me.
Elsabeth Pero
@elsabethpero
Experienced property manager driving operations, resident satisfaction, and strategic property improvements.
What I'm looking for
I am an experienced property manager with hands-on responsibility for daily operations, resident services, and long-term property improvements for a 360-resident community.
I began as an Assistant Property Manager and was entrusted as Acting Property Manager, supervising staff, vendors, and contractors while working closely with a Board of Directors to implement governance and strategic initiatives.
My background includes budgeting, vendor contract oversight, preventive maintenance coordination, safety compliance, and operational efficiency improvements, alongside marketing and office management experience from prior roles.
I communicate effectively in Amharic and English, lead by example, and focus on problem solving, negotiation, and strong resident relations to enhance community value and livability.
Experience
Work history, roles, and key accomplishments
Property Manager (Acting)
Al-Sam Mexico HOA Apartment
Feb 2025 - Present (8 months)
Began as Assistant Property Manager and stepped up as Acting Property Manager overseeing a residential community of 360 residents, managing staff and contractors, and implementing board directives to improve operations and resident satisfaction.
Senior Marketing Officer Office Manager
Besys Technologies PLC
Nov 2023 - Jan 2025 (1 year 2 months)
Supervised administrative staff and managed office operations while developing and executing marketing strategies, coordinating events, and maintaining communications to support institutional goals.
Marketing Manager
Goldensales and Marketing
Jan 2022 - Jul 2022 (6 months)
Executed marketing and promotional activities for insurance products, supported sales with collateral, tracked campaign performance, and assisted with customer interactions and market research.
Customer Service Officer
Cloud Consultancy
Feb 2021 - Jun 2021 (4 months)
Maintained positive customer relations by responding to inquiries across channels, resolving complaints, processing requests, and recording interactions to improve service efficiency.
Education
Degrees, certifications, and relevant coursework
Hope University College
Bachelor of Arts, Marketing
2017 - 2020
Activities and societies: Supervising administrative staff; coordinating office operations; organizing meetings
Completed a Bachelor of Arts in Marketing, studying marketing principles, management, and related administrative skills.
El-Bethel Academy
High School Diploma, General Secondary Education
2014 - 2015
Completed a High School Diploma with coursework preparing for tertiary studies and administrative roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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