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Elshaday Temesgen

@elshadaytemesgen

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Marketing graduate with 2 years ops experience, skilled in leadership, communication, & time mgmt.

Ethiopia

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What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I graduated in 2022 with a degree in Marketing and have gained two years of hands-on experience in operational supervision. In this role, I developed strong communication and leadership skills, managed day-to-day operations, and successfully coordinated projects to ensure timely and efficient outcomes. I am motivated by the opportunity to streamline processes, enhance productivity, and work collaboratively to achieve business goals. I’m eager to apply my knowledge and experience to a management or operations role, where I can make a positive impact and continue to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Assistance Supervisor

Current

Flocash Limited

Oct 2022 - Present (2 years 8 months)

Currently working as an Assistance Supervisor at Flocash Limited since October 2022. Responsibilities include overseeing daily operations, managing team performance, and ensuring customer satisfaction.

Team Management Customer Service Communication Skills Time Management Problem Solving Leadership

Bachelors Degree in Marketing Management

Unity University

Nov 2019 - Aug 2022 (2 years 9 months)

Completed a Bachelor's Degree in Marketing Management at Unity University, Addis Ababa from October 2019 to August 2022. Conducted research on customer evaluation of service quality.

Product Management Brand Management Supply Chain Management Integrated Marketing Organizational Behavior Customer Service

Education

Degrees, certifications, and relevant coursework

Unity University

Bachelor's Degree, Marketing Management

2019 - 2022

Research and defended on 'Customer Evaluation of service quality, the case of Bunna international Bank'. Major Educational Background In: Product and Brand Management, Procurement and Supply Chain Management, Integrated Marketing Management, Organization Behavior, Customer service.