Open to opportunities

Elrica Brisbane

@elricabrisbane

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Administrative professional specializing in invoicing, payroll support, and customer-focused front office operations.

Trinidad and Tobago

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What I'm looking for

I’m looking for an administrative role where I can own invoicing, accounts receivable, and payroll support with accuracy. I want a fast-paced team that values customer service, clear communication, and reliable record-keeping for smooth daily operations.

I’m an administrative professional with proven success delivering high-quality work under tight deadlines. I bring strong customer service, clerical support, and front office operations skills, with confidence managing public interactions and resolving issues effectively.

In my current role as an Administrative & Payroll Assistant (Remote), I manage invoicing, payment tracking, and financial data entry while maintaining accurate customer accounts and accounts receivable records. I also record and verify employee timesheets for payroll support and provide administrative and data entry support for daily operations.

Previously, as an Administrator at KAIZEN ENVIRONMENTAL SERVICES LTD., I prepared and managed Profit and Loss (P&L) statements to monitor departmental performance and support financial decision-making. I handled invoicing for internal and external clients, oversaw purchasing and procurement activities, responded to customer calls and inquiries, and drafted client proposals aligned to client needs.

Earlier, I supported daily operations as an Administrative Assistant at VILLA INDRA and as an Office Assistant at DMB CONSTRUCTION AND ENGINEERING LTD. I managed reservations, payments, and account updates, addressed customer complaints, and handled general office tasks like phone/email responses, file management, estimates, and contract follow-ups—always with a strong work ethic and attention to accuracy.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Payroll Assistant

Current

Klean Operations

Jan 2026 - Present (6 months)

Managed invoicing, payment tracking, and financial data entry while maintaining accurate customer accounts and accounts receivable records. Recorded and verified employee timesheets to support payroll processing and daily operations.

Invoicing Payment Tracking Accounts Receivable Payroll Administration Data Entry Financial Record Keeping Microsoft Office

Administrator - P&L & Invoicing

Kaizen Environmental Services Ltd.

Jun 2025 - Dec 2025 (6 months)

Prepared and managed Profit and Loss (P&L) statements to monitor departmental performance and support financial decision-making. Handled invoicing, purchasing/procurement coordination, customer inquiries, and drafted/distributed client proposals.

P&L Statements Invoicing Accounts Receivable Procurement Customer Service Record keeping Quickbooks

Administrative Assistant - Reservations

Villa Indra

Apr 2021 - Jun 2025 (4 years 2 months)

Managed reservations, cancellations, and booking modifications to ensure accuracy and efficiency. Processed payments and updated accounts, resolving customer complaints to complete satisfaction.

Reservation Management Booking Operations Payment Processing Data Entry Accounts Reconciliation Microsoft Office Financial Record Keeping

Office Assistant - Admin & Contracts

Dmb Construction And Engineering Ltd.

Aug 2020 - Mar 2021 (7 months)

Provided front-office and administrative support by answering/directing phone calls, responding to emails, greeting clients, and managing files and documents. Prepared and followed up on estimates and contracts to support sales and operational workflows.

Front Desk Operations Document Management File Organization Estimate Preparation Support Contract Follow Up Administrative Support Microsoft Office Data Entry

Education

Degrees, certifications, and relevant coursework

Students Accountancy Centre Limited

ACCA Level 1, Accounting

2026 -

Pursuing ACCA Level 1 at Students Accountancy Centre Limited.

UWI School of Business & Applied Studies Ltd.

Associate of Science Degree in Management, Management

2022 - 2025

Completed an Associate of Science Degree in Management through UWI School of Business & Applied Studies Ltd.

Bishop’s High School Tobago

CSEC Passes, CSEC

2015 - 2020

Grade: 8 passes incl. Grade 1 (Mathematics, English Language, IT, Spanish), Grade 2 (Physics, Geography, English Literature), Grade 3 (Additional Mathematics)

Completed CSEC examinations with 8 passes across Mathematics, English Language, Information Technology, Spanish, Physics, Geography, English Literature, and Additional Mathematics.