Open to opportunities

Shurvana Hills

@shurvanahills

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Detail-oriented Payroll and Junior Accounting Professional with auditing expertise.

Trinidad and Tobago

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What I'm looking for

I am looking for a role that values accuracy and efficiency, with opportunities for growth and development.

I am a detail-oriented Payroll and Junior Accounting Professional with extensive experience in auditing, data reconciliation, and administrative support. My strong problem-solving skills and keen eye for spotting discrepancies have enabled me to optimize business processes while maintaining stakeholder satisfaction. I am adept at inventory control, taxation, and financial reporting, ensuring accuracy and compliance in all my work.

In my recent role as Internal Audit Team Lead at Furniture Plus Ltd, I conducted inventory audits and variance analysis, overseeing petty cash and cashier audits. I collaborated with external auditors and trained new employees on company policies and procedures. My previous experience as a Customer Service Representative and Administrative Executive has honed my skills in data entry, payroll processing, and customer relationship management, allowing me to effectively support business operations.

I am passionate about continuous improvement and dedicated to delivering high-quality results. I thrive in environments where I can leverage my skills to contribute to team success and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Internal Audit Team Lead

Furniture Plus Ltd

Oct 2023 - Mar 2025 (1 year 5 months)

Conducted inventory audits and variance analysis to ensure accuracy. Performed daily financial reconciliations, verifying cashier transactions and payment balances. Oversaw petty cash and cashier audits, identifying discrepancies and implementing corrective actions.

Financial Reconciliations Petty Cash Retail Advantage Systems

Customer Service Representative

Royal Empire Apparel Ltd

Jan 2022 - Aug 2023 (1 year 7 months)

Processed over 200 customer orders daily, ensuring accurate invoicing and record-keeping. Resolved customer complaints, improving satisfaction and retention. Conducted follow-ups to assess service effectiveness and address concerns.

Customer Service Order Processing Invoicing Record keeping

Administrative Executive

Plumbing Veteran and Constructing Services

Jan 2019 - Jan 2022 (3 years)

Managed data entry, payroll processing, and financial records for five senior executives. Scheduled and coordinated meetings, appointments, and stakeholder communications. Drafted business correspondence, reports, and administrative documents.

Data Entry Payroll Processing Scheduling

Student Aide (Special Needs Division)

Ministry of Education – SSSD

Mar 2018 - Dec 2021 (3 years 9 months)

Assisted teachers in classrooms, providing academic and emotional support for special needs students. Conducted initial student intakes and developed individualized learning resources.

Classroom Assistance

Sales Clerk

M’s Variety Shop

Jan 2012 - Jan 2018 (6 years)

Managed daily sales transactions, inventory control, and restocking processes. Assisted over 75 customers daily with product selection and inquiries.

Education

Degrees, certifications, and relevant coursework

Omardeen School of Accountancy Limited

ACCA Foundation, Accounting

Activities and societies: F4 (Corporate & Business Law), FMA (Management Accounting), FFA (Financial & Accounting), FAB (Accountant in Business)

Completed foundation level courses in Corporate & Business Law, Management Accounting, Financial & Accounting, and Accountant in Business.

Barrackpore West Secondary School

CXC Examination - General Proficiency, General Studies

Grade: Principles of Accounts – Grade 1, Mathematics & English A – Grade 2, Integrated Science – Grade 2, Geography, Caribbean History, Theatre Arts – Grade 3

Achieved General Proficiency grades in various subjects including Principles of Accounts, Mathematics, English A, Integrated Science, Geography, Caribbean History, and Theatre Arts.