Looking for a job

Eloise van Zuidland

@eloisevanzuidland

Operations Manager at SAPHER who cut client time-to-value by 50% with AI-driven automation and scalable onboarding systems.

Netherlands

Message

At SAPHER, I led operations for a cybersecurity startup and served as second-in-command to the COO. I introduced AI-driven automation and onboarding systems that reduced client time-to-value by 50%.

I also developed operational and information security policies aligned with GDPR, ISO 27001, and SOC 2. Working with Product and Engineering, I supported A/B tests, feature launches, and user acceptance testing.

At CRYPTOGLOBALUNITED, I directed operations for a distributed Web3 workforce across APAC, EMEA, and South America. I automated workflows that reduced manual workload by 50% and improved platform usability and customer experience by 80%.

I founded CoralTriangleArtisanSoaps, a plastic-free personal care brand, and built its manufacturing, retail, and distribution operations. My work has also included managing global Web3 gaming communities and developing educational onboarding programs.

Experience

Work history, roles, and key accomplishments

Head of Operations

Sapher

Mar 2024 - Jul 2026 (2 years 4 months)

Led global operations strategy for a high-growth cybersecurity startup, driving operational scaling, workforce expansion, and international service delivery. Implemented AI-driven automation and onboarding systems, reducing client time-to-value by 50%.

Operations Strategy Workforce Planning AI Automation GDPR ISO 27001 SOC2 KPI Management CSAT NPS A B Testing UAT Product Operations

Global Operations Manager

Cryptoglobal United

May 2022 - Feb 2024 (1 year 9 months)

Directed global operations for a distributed Web3 workforce across APAC, EMEA, and South America, ensuring operational continuity and scalability. Automated operational workflows, reducing manual workload by 50% and improving customer experience by 80%.

Web3 Blockchain Operations Management Budgeting Payroll Compliance Workflow Automation Jira Confluence CRM A B Testing UAT Product Operations

Edumarketing Manager

Samurai Legends

Sep 2021 - Apr 2022 (7 months)

Developed educational marketing frameworks improving onboarding, player retention, and product adoption within a Web3 gaming ecosystem. Managed global and APAC online communities, driving engagement and ecosystem growth.

Web3 Blockchain Gaming Community Management KYC Onboarding Educational Marketing

Founder & Business Owner

Coral Triangle Artisan Soaps

Sep 2018 - Jul 2021 (2 years 10 months)

Founded and scaled a plastic-free personal care brand, building manufacturing, retail, and distribution operations from concept to market. Led end-to-end business operations including production, supply chain, branding, marketing, sales, and financial management.