Open to opportunities

Selena Brewer

@selenabrewer

Message

Warm, organized administrative professional delivering exceptional front-office support.

United States

Message

What I'm looking for

I seek a customer-focused front-office role where I can provide welcoming reception, manage communications and scheduling, maintain organized records, and support a collaborative team while growing my administrative responsibilities.

I am a warm, organized administrative professional with experience in front desk support, customer service, scheduling, and office coordination. I prioritize creating welcoming reception environments while maintaining professionalism and discretion.

In freelance contract work as a Technical Writing Evaluator at OpenAI, I reviewed content for accuracy and clarity, provided detailed feedback, and consistently met deadlines while handling sensitive material with care.

In academic and healthcare front-desk roles, I managed multi-line phones, scheduled appointments, routed messages, performed data entry, maintained organized digital records, and drafted professional written communications.

I handle multiple priorities in fast-paced, customer-focused settings and bring dependable reception, clerical, and communication skills to support teams and enhance visitor experiences.

Experience

Work history, roles, and key accomplishments

Front Desk Assistant

School of the Art Institute of Chicago

Jan 2023 - Jan 2025 (2 years)

Acted as the front‑of‑house contact for students, staff, and visitors, managed multi‑line phone systems and appointment scheduling, and maintained organized digital records and professional communications.

Reception Multi Line Phone Systems Scheduling Data Entry Customer Service Written Communication

Technical Writing Evaluator

OpenAI

Jan 2022 - Jan 2025 (3 years)

Reviewed and evaluated written content for accuracy and clarity, delivering detailed feedback on multiple assignments and meeting deadlines while handling sensitive material with discretion.

Content Evaluation Technical Writing Editing Quality Assurance Confidentiality Time Management Written Communication

Receptionist

The Laurels of GreenTree Ridge

Jan 2017 - Dec 2018 (1 year 11 months)

Served as front desk receptionist greeting residents and guests, managed multi‑line calls and scheduling, and maintained accurate resident records and an organized reception area.

Reception Customer Service Scheduling Clerical Support