Open to opportunities

Ellen de Souza

@ellendesouza

Message

I build data-driven operational processes, workflows, and business administration solutions.

Portugal

Message

What I'm looking for

I'm looking to improve business operations through structured processes, data analysis, digital workflows, and cross-functional collaboration while supporting leadership with practical, well-documented solutions.

At August One, I support day-to-day business operations and administration for a family office and private investment firm, working directly with the CEO, VP, and Directors.

I turn operational needs into documented processes, SOPs, digital workflows, and practical recommendations. I also designed and implemented two internal web applications, including an onboarding application for a CMVM-related Director onboarding process.

At Aquinos, I managed outbound back-office workflows across order portfolios, stock follow-up, shipments, customs documentation, invoicing, and credit notes. Using Excel, Power BI, and Microsoft Dynamics NAV, I identified a roughly €500K stock and order anomaly caused by a dropshipping system error.

Across operations, finance, logistics, and administration, I bring over five years of experience improving workflows, analysing data, and supporting management decisions with structured information.

Experience

Work history, roles, and key accomplishments

Current

Business Operations & Administration Consultant

Current

August One

Dec 2025 - Present (9 months)

Support the firm's day-to-day business operations and administration, working directly with the CEO, VP and Directors. Independently identify operational needs, manage priorities and take initiatives from problem identification through implementation.

Process Improvement SOP Development Workflow Design Cross functional Coordination Management Support Excel Power BI AI Assisted Workflows

Logistics Back Office / Outbound Operations

Aquinos, S.A.

Jul 2024 - Nov 2026 (2 years 4 months)

Managed back-office workflows for outbound operations, including order portfolio, stock follow-up and administrative processing using Microsoft Dynamics NAV. Coordinated the administrative flow of national and international shipments, including transport scheduling, customs documentation, invoicing and credit notes.