Elizaveta Balakisheva
@elizavetabalakisheva
Customer support and sales specialist who builds client relationships and leads remote teams.
What I'm looking for
I’m a customer support & sales professional focused on client communication and relationship building. I’ve worked with international clients, managed freelance teams, and coordinated projects from start to finish to keep communication clear and outcomes consistent.
As a Gaming Venue Assistant promoted to Shift Supervisor, I led a team of 7 freelancers (design, marketing, sales). I managed cash transactions, prepared reports, supervised the team, and provided customer support to 50+ international clients daily. I also created 10+ visual assets (flyers, social media posts, simple websites) using Canva, Illustrator, and Tilda.
Freelance, I advanced to Team Lead where I handled client negotiations, coordinated project timelines, and drove business development and client acquisition. In my Marketing Assistant internship, I analyzed marketing strategies and customer behaviour and supported the planning and execution of campaigns to attract clients.
Experience
Work history, roles, and key accomplishments
Marketing Assistant Intern
MonPass Low Company
Jul 2025 - Sep 2025 (2 months)
Analyzed marketing strategies and customer behavior, generated ideas to attract clients, and supported planning and execution of marketing campaigns.
Gaming Venue Shift Supervisor
Entertainment Services
Sep 2023 - Dec 2024 (1 year 3 months)
Led a team of 7 freelancers and oversaw daily operations, supporting 50+ international clients per day. Managed cash transactions, prepared reports, and created 10+ visual assets (flyers, social media posts, and simple websites).
Team Lead (Freelance)
Freelance
Jul 2022 - Aug 2024 (2 years 1 month)
Managed a freelance team of designers, marketers, and sales specialists, handling client negotiations and coordinating project timelines. Promoted from Gaming Venue Assistant to Team Lead within 6 months, contributing to business development and client acquisition.
Graphic Designer (Freelance)
Freelance
Feb 2022 - Jun 2022 (4 months)
Created social media visual content and printed materials (business cards and flyers), and built simple websites using Tilda. Delivered design assets to support client communication and marketing needs.
Education
Degrees, certifications, and relevant coursework
Brest Business School
Bachelor in Business Management, Digital Marketing & Social Media
2024 -
Bachelor in Business Management focused on digital marketing and social media, ongoing since 2024.
Business Courses
Business Courses, Business
2023 - 2024
Completed business courses covering business strategy, management, leadership, and negotiation.
Graphic Design Courses
Graphic Design Courses, Graphic Design
2021 - 2022
Completed graphic design courses focused on visual content and website/landing page design (Tilda), including leaflets and business cards.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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