Open to opportunities

Elizaveta Balakisheva

@elizavetabalakisheva

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Customer support and sales specialist who builds client relationships and leads remote teams.

France

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What I'm looking for

I’m looking for a dynamic remote team where I can use my client communication, sales, and CRM skills to build long-term relationships, coordinate projects smoothly, and grow as a customer support and sales professional.

I’m a customer support & sales professional focused on client communication and relationship building. I’ve worked with international clients, managed freelance teams, and coordinated projects from start to finish to keep communication clear and outcomes consistent.

As a Gaming Venue Assistant promoted to Shift Supervisor, I led a team of 7 freelancers (design, marketing, sales). I managed cash transactions, prepared reports, supervised the team, and provided customer support to 50+ international clients daily. I also created 10+ visual assets (flyers, social media posts, simple websites) using Canva, Illustrator, and Tilda.

Freelance, I advanced to Team Lead where I handled client negotiations, coordinated project timelines, and drove business development and client acquisition. In my Marketing Assistant internship, I analyzed marketing strategies and customer behaviour and supported the planning and execution of campaigns to attract clients.

Experience

Work history, roles, and key accomplishments

Marketing Assistant Intern

MonPass Low Company

Jul 2025 - Sep 2025 (2 months)

Analyzed marketing strategies and customer behavior, generated ideas to attract clients, and supported planning and execution of marketing campaigns.

Marketing Strategy Campaign Planning Campaign Execution Client Communication CRM Zoom Remote Collaboration Reporting

Gaming Venue Shift Supervisor

Entertainment Services

Sep 2023 - Dec 2024 (1 year 3 months)

Led a team of 7 freelancers and oversaw daily operations, supporting 50+ international clients per day. Managed cash transactions, prepared reports, and created 10+ visual assets (flyers, social media posts, and simple websites).

Customer Support Sales Support Team Leadership Cash Handling Reporting Client Relationship Management Canva Illustrator

Team Lead (Freelance)

Freelance

Jul 2022 - Aug 2024 (2 years 1 month)

Managed a freelance team of designers, marketers, and sales specialists, handling client negotiations and coordinating project timelines. Promoted from Gaming Venue Assistant to Team Lead within 6 months, contributing to business development and client acquisition.

Team Management Project Coordination Sales Support Business Development Remote Leadership

Graphic Designer (Freelance)

Freelance

Feb 2022 - Jun 2022 (4 months)

Created social media visual content and printed materials (business cards and flyers), and built simple websites using Tilda. Delivered design assets to support client communication and marketing needs.

Graphic Design Social Media Content Business Card Design Tilda Websites Canva Adobe Illustrator Website Design Visual Branding