Open to opportunities

Elizabeth Villafuerte

@elizabethvillafuerte

Message

Experienced appointment setter and virtual assistant skilled in client communication and task management.

Philippines

Message

What I'm looking for

I seek a virtual assistant or client-facing role where I can use appointment setting, organization, and communication skills to support efficient operations and customer satisfaction.

I am a dedicated professional transitioning into virtual assistance with over 10 years of experience in customer service, office administration, and sales. I specialize in appointment setting, inbound and outbound calling, and maintaining accurate records while delivering professional client communication.

I have consistently generated leads and scheduled consultations for solar campaigns through cold calling, follow-ups, and careful calendar management. I am proficient with tools such as Canva, GSuite, MS Office, Salesforce, Slack, and Discord, and I bring strong time management and organizational skills to every role.

I am eager to support businesses by improving their time management, organization, and client-facing processes, while leveraging my multilingual abilities in Cebuano, Tagalog, and English to enhance customer interactions.

Experience

Work history, roles, and key accomplishments

Appointment Setter

KR Solar

Jan 2025 - May 2025 (4 months)

Performed cold calls and follow-ups to generate leads and scheduled appointments for solar panel consultations, supporting campaign outreach and client communication.

Cold Calling Scheduling Lead Generation Client Communication Data Entry Calendar Management MS Office

Appointment Setter

Select Voice Com

Aug 2016 - Jan 2023 (6 years 5 months)

Performed inbound and outbound cold calls and follow-ups for a solar campaign, generating leads and scheduling consultations while maintaining accurate records and delivering professional customer service.

Appointment Setting Cold Calling Lead Generation Customer Service Data Entry MS Office Slack Discord

Appointment Setter

Excellerate

Feb 2016 - Aug 2016 (6 months)

Scheduled and confirmed client appointments, performed cold calls and follow-ups for solar services, and maintained accurate appointment records to support campaign goals.

Appointment Setting Scheduling Cold Calling Lead Follow Up Time Management Data Entry MS Office

Appointment Setter

Asian Global Creation

Mar 2015 - Feb 2016 (11 months)

Conducted outbound and inbound calls to generate leads for solar panel services, set appointments, and maintained client records while supporting campaign operations.

Appointment Setting Outbound Calling Lead Generation Data Entry Canva MS Office Slack

Education

Degrees, certifications, and relevant coursework

University of Mindanao

Bachelor of Science, Accountancy

Completed coursework toward a Bachelor of Science in Accountancy, gaining foundational knowledge in accounting principles and financial recordkeeping.