Michael Luseno

I am an Operations & Logistics Manager with expertise in multi-unit management, end-to-end supply chains, and team leadership across physical venues, F&B, warehousing, and e-commerce channels. In my current role, I direct daily operations and lead a 30-person workforce across six business units—comprising two indoor activity centers, two cafes, a bakery, and a central warehouse—alongside our digital sales platforms.

My background spans both international logistics and local procurement strategy. I manage our global supply chain from China, coordinating three annual import cycles covering port clearance, central warehousing, and multi-channel fulfillment across online marketplaces and on-site reception retail. Locally, I re-architected our vendor network to source directly from manufacturers, cutting procurement expenses by nearly 75%. I also oversee stock distribution across 200+ SKUs for all six locations and developed enterprise-wide SOPs for safety, cash handling, and daily workflows.

Professionally, I am driven by scaling multi-site operations, optimizing supply chain efficiency, and establishing standardized operational frameworks. I look forward to leveraging my experience in vendor management, team development, and cross-channel logistics to drive growth in forward-thinking hybrid or remote environments.