Open to opportunities

ann njeri

@annnjeri

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Results-driven customs professional with expertise in logistics and team management.

Kenya

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What I'm looking for

Seeking a challenging role that leverages my expertise in customs and logistics to drive business growth and improve operational efficiency.

As a seasoned customs professional with over 10 years of experience in logistics and team management, I have developed a strong expertise in customs documentation, compliance, and process improvement. My proven track record of reducing errors, improving efficiency, and increasing customer satisfaction has earned me a reputation as a reliable and results-driven leader.

In my current role at Zanaa Freight Limited, I have successfully managed high-volume customs documentation, reduced customs clearance time, and improved client satisfaction ratings. I have also demonstrated my ability to lead cross-functional teams, implement process improvements, and develop strategic partnerships with key suppliers and vendors.

With a strong educational background in customs administration, business management, and finance, I am well-equipped to navigate the complexities of international trade and logistics. I am committed to staying up-to-date with changes in customs regulations and tariff codes, ensuring accurate and compliant declarations.

Experience

Work history, roles, and key accomplishments

Current

Customs Writer/Supervisor

Current

Zanaa Freight Limited

Apr 2016 - Jan 2024 (7 years 9 months)

Managed customs documentation for import and export transactions, ensuring compliance and minimizing delays. Oversaw logistics operations, leading a team and implementing process improvements that reduced operational costs and increased productivity.

Customs Compliance Management Team Leadership Process Improvement Operations Operations Customer Satisfaction

Customs Writer

Mtopanga Agencies

Jan 2015 - Apr 2016 (1 year 3 months)

Prepared and processed customs documentation with a focus on compliance and accuracy. Collaborated with clients and authorities to ensure efficient customs clearance and maintained a high accuracy rate.

Customs Collaboration Compliance Monitoring Communication Skills Problem Solving

Customs Writer

Auto Kenya Limited

Sep 2013 - Dec 2014 (1 year 3 months)

Handled customs documentation and shipment tracking, contributing to a significant increase in client acquisition. Ensured compliance with customs regulations and collaborated with teams for efficient operations.

Customer Acquisition Customs Documentation Team Collaboration Risk Mitigation

Customs Clerk

Vidfreighters Limited

Jan 2011 - Dec 2013 (2 years 11 months)

Prepared customs files and managed shipping document releases, ensuring compliance and efficiency in customs procedures. Improved customer satisfaction through effective communication and coordination.

Customs Compliance Problem Solving Customer Satisfaction Coordination

Sales Representative

Fone Express Limited

Jan 2007 - Jan 2011 (4 years)

Engaged customers and achieved sales targets through effective communication and product knowledge. Managed inventory and prepared sales reports to optimize strategies.