Elizabeth IruonagbeEI
Open to opportunities

Elizabeth Iruonagbe

@elizabethiruonagbe

Results-driven Virtual Assistant

Nigeria

What I'm looking for

Seeking a role that utilizes my administrative and customer service skills

As a seasoned Virtual Assistant and Customer Support Professional, I bring over two years of experience in administrative support and customer service. My expertise lies in optimizing operational efficiency, managing customer relationships, and leveraging digital tools to enhance productivity and customer satisfaction.

Throughout my career, I have demonstrated my ability to streamline service delivery, resolve customer queries, and build strong relationships with customers and team members. My proficiency in tools like Zendesk, HubSpot, and Google Workspace has enabled me to track customer interactions, improve response times, and boost productivity.

I am committed to delivering exceptional customer service, and my certifications in Virtual Assistant and Customer Service Excellence Training have equipped me with the skills to provide top-notch support. I am excited to bring my skills and experience to a new role and contribute to a team's success.

Experience

Work history, roles, and key accomplishments

KE

Virtual Assistant

Kingsley Omoaregba Enterprises

Feb 2020 - Mar 2021 (1 year 1 month)

Reduced scheduling conflicts by 50% through the implementation of an optimized calendar management system

Education

Degrees, certifications, and relevant coursework

LU

Lagos State University

Bachelor of Arts, English Language

2021 - 2024

Pursued a Bachelor of Arts in English Language with a major in Linguistics.

Tech stack

Software and tools used professionally

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Elizabeth Iruonagbe - Customer Support - EssentialPics Online Boutique | Himalayas