Eliora AdesuwaEA
Open to opportunities

Eliora Adesuwa

@elioraadesuwa

Highly skilled professional with a proven track record in client service.

Nigeria

What I'm looking for

I am looking for a role that fosters growth, values collaboration, and offers opportunities for innovation.

I am a highly skilled and adaptable professional with a proven track record of delivering impactful solutions across diverse industries. My strategic mindset and exceptional problem-solving skills enable me to lead and collaborate effectively within cross-functional teams. I have a strong foundation in both analytical and creative thinking, which drives my commitment to continuous learning and innovation.

In my current role as Client Service/Admin Manager at Ziggies Entertainment, I manage guest inquiries and complaints, ensuring high levels of satisfaction while promoting additional services. I also coordinate training sessions and workshops to enhance employee skills and performance, demonstrating my ability to foster relationships with key stakeholders to achieve organizational goals.

Previously, I worked as a Contact Centre Representative at Precious Healthcare Limited, where I handled inbound and outbound communications, addressing customer complaints and providing clear explanations regarding health insurance products. My experience as a Passenger Service Agent further honed my skills in managing high-stress situations and ensuring compliance with company policies.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ambrose Ali University logoAU

Ambrose Ali University

Bachelor of Arts, English and Linguistics

Bachelor of Arts with a focus on English and Linguistics, providing a strong foundation in language analysis, literature, and communication skills.

AS

Ahamadiyya Secondary School

Secondary School Leaving Certificate

Completed Secondary School Leaving Certificate, gaining foundational knowledge in various subjects and preparing for higher education.

Tech stack

Software and tools used professionally

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Eliora Adesuwa - Client Service/Admin Manager - Ziggies Entertainment | Himalayas