Open to opportunities

Elijesa Mustafai

@elijesamustafai

Motivated marketing graduate and sales specialist skilled in client engagement, strategic selling, and data-driven decision making.

United States

Message

What I'm looking for

I’m seeking an entry-level marketing role at a collaborative, data-driven team where I can apply sales experience, CRM skills, and analytical thinking to grow campaigns and advance professionally.

I am a motivated BBA in Marketing graduate with 6+ years of retail and sports ticketing sales experience, known for strong in-person and phone sales.

I bring strengths in communication, strategic selling, relationship building, and data-driven decision making, and I am proficient with Excel, POS systems, Kore CRM, and Ticketmaster Archtics. I’m seeking an entry-level marketing role where I can apply my customer engagement experience, analytics mindset, and collaborative approach to support growth and campaign performance.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Nordstrom

Nov 2017 - Present (7 years 9 months)

Top-performing Sales Associate who sold over $15,000 in Michele watches during the 2024 holiday season and over $30,000 in 2025 to date. Trained in denim certification and watch measurements, mentored new hires, and maintained strong customer relationships to drive repeat sales.

Retail Sales Customer Engagement Merchandising Upselling Product Knowledge Training

Ticket Sales Intern

Dallas Stars Hockey Club

Sep 2022 - Dec 2022 (3 months)

Supported ticket sales and game-day operations using Kore CRM and Ticketmaster Archtics, processing transactions and conducting face-to-face and phone sales. Assisted at sales tables and followed checkout procedures handling client payment information.

Ticket Sales Kore CRM Customer Service Payment Processing