Elias Lopez
@eliaslopez
I bring strong analytical skills that allow me to adapt seamlessly to process improvement areas, invoicing, and diverse administrative tasks.
Costa RicaWhat I'm looking for
I've supported global operations at Amazon Prime Video, Amazon, Kuehne + Nagel, and Eclipse in Action, applying complex SOPs and identifying opportunities to improve processes.
At Amazon Prime Video, I audited AI dubbing, analyzed audio and text to refine an AI model, and verified English-Spanish transcriptions for pronunciation, linguistic flow, tone, and cultural nuance.
At Amazon, I monitored sensor model activities and completed annotation tasks with accuracy, speed, and efficiency. I was named Top Idea Contributor of the Year for suggestions that improved company tools and processes.
In air logistics and billing at Kuehne + Nagel, I managed shipment invoicing, dangerous-goods documentation, and detailed logistics data while restructuring the Siemens Order Entry manual to improve workflow efficiency.
Experience
Work history, roles, and key accomplishments
Ambassador
Fibra en Casa
Jan 2020 - Present (6 years 8 months)
Promoted implementation of plans aligned with residents' financial capacity and designed infographics and video content to educate the community on fiber-optic services.
Vision Operations Center Associate
Named 'Top Idea Contributor of the Year' for process improvement suggestions. Supported machine learning processes and performed annotation tasks with high accuracy.
Fraud Prevention Associate
Eclipse in Action
Performed in-depth analysis of non-public customer information to prevent fraud and approve service applications. Maintained a positive company image during system updates.
Air Logistics and Billing Specialist
Restructured an Excel-based manual for the Siemens Order Entry process, increasing workflow efficiency. Specialized in invoicing shipments and managing dangerous goods documentation.
Localization & Content Publishing Specialist
Executed auditing for AI dubbing and provided critical linguistic feedback. Mastered 10 SOPs and refined AI models through audio and text analysis.
Education
Degrees, certifications, and relevant coursework
Universidad Americana
Bachelor's Degree, English Language Teaching
Grade: Summa Cum Laude
Bachelor's degree in English Language Teaching, graduated Summa Cum Laude.
Instituto Nacional de Aprendizaje
Technical English for Service Centers, Technical English
Technical English for Service Centers program.
Liceo Luis Dobles Segreda
High School Diploma, Accounting
High school education with focus on accounting.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Salary expectations
Job categories
Skills
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