Ela Anton
@elaanton
Experienced technical consultant with a strong focus on data management.
What I'm looking for
I am a dedicated Technical Consultant with over 9 years of experience in providing technical support and managing data across various industries. Currently, I work at nShift, where I integrate WMS/ERP systems and perform root cause analysis to prevent recurring issues. My role also involves training and supporting new hires, ensuring they are well-equipped to handle challenges in our fast-paced environment.
Previously, I served as a Customer Care Representative at Suvoda, where I improved customer care processes and assessed application flow for operational efficiency. My experience as an Application Specialist at Royal Canin allowed me to crosscheck data between systems and provide remote support for software and hardware issues. I take pride in my meticulous attention to detail and strong work ethic, which have been instrumental in my success in technical roles.
Experience
Work history, roles, and key accomplishments
Technical Consultant
nShift
May 2023 - Present (2 years)
Integrated WMS/ERP systems with nShift OnPremises. Performed root cause analysis to prevent recurring issues and trained new hires.
Customer Care Representative
Suvoda
May 2022 - Jun 2023 (1 year 1 month)
Managed and manipulated data using SQL, improved customer care processes, and assessed application flow for operational efficiency.
Application Specialist
Royal Canin
Feb 2020 - Jan 2022 (1 year 11 months)
Crosschecked data between Navision and Set2Sell, provided remote support for software/hardware issues, and developed IT knowledge base documentation.
Information Technology Support Technician
Oracle
Jun 2017 - May 2020 (2 years 11 months)
Provided support for Mac OS and Windows systems, installed and configured computer hardware/software, and coordinated issue resolution with third parties.
Education
Degrees, certifications, and relevant coursework
Titu Maiorescu University
Bachelor's degree, Psychology
2015 - 2018
University of Bucharest
Bachelor's degree, Business Administration
2015 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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