Ela AntonEA
Open to opportunities

Ela Anton

@elaanton

Experienced technical consultant with a strong focus on data management.

Romania

What I'm looking for

I am looking for a role that values inclusivity and offers opportunities for growth in data management and technical support.

I am a dedicated Technical Consultant with over 9 years of experience in providing technical support and managing data across various industries. Currently, I work at nShift, where I integrate WMS/ERP systems and perform root cause analysis to prevent recurring issues. My role also involves training and supporting new hires, ensuring they are well-equipped to handle challenges in our fast-paced environment.

Previously, I served as a Customer Care Representative at Suvoda, where I improved customer care processes and assessed application flow for operational efficiency. My experience as an Application Specialist at Royal Canin allowed me to crosscheck data between systems and provide remote support for software and hardware issues. I take pride in my meticulous attention to detail and strong work ethic, which have been instrumental in my success in technical roles.

Experience

Work history, roles, and key accomplishments

NS
Current

Technical Consultant

nShift

May 2023 - Present (2 years)

Integrated WMS/ERP systems with nShift OnPremises. Performed root cause analysis to prevent recurring issues and trained new hires.

SU

Customer Care Representative

Suvoda

May 2022 - Jun 2023 (1 year 1 month)

Managed and manipulated data using SQL, improved customer care processes, and assessed application flow for operational efficiency.

RC

Application Specialist

Royal Canin

Feb 2020 - Jan 2022 (1 year 11 months)

Crosschecked data between Navision and Set2Sell, provided remote support for software/hardware issues, and developed IT knowledge base documentation.

OR

Information Technology Support Technician

Oracle

Jun 2017 - May 2020 (2 years 11 months)

Provided support for Mac OS and Windows systems, installed and configured computer hardware/software, and coordinated issue resolution with third parties.

Education

Degrees, certifications, and relevant coursework

TU

Titu Maiorescu University

Bachelor's degree, Psychology

2015 - 2018

UB

University of Bucharest

Bachelor's degree, Business Administration

2015 - 2018

Tech stack

Software and tools used professionally

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Ela Anton - Technical Consultant - nShift | Himalayas