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Ekung Uduak

@ekunguduak

I support healthcare teams with patient communication, medical records, scheduling, and medication-related administrative care.

Nigeria

Message

What I'm looking for

I'm looking to provide compassionate, organized, and confidential administrative support in a remote healthcare setting, helping patients and healthcare professionals through accurate records, communication, scheduling, and care coordination.

I've supported patient care operations at Limi Hospitals, Searma Pharmacy, and First Rivers Hospital through clear communication, accurate documentation, and compassionate virtual assistance.

At First Rivers Hospital, I supported prescription and medication-related enquiries, reducing response time for critical inquiries by 40%. I also updated patient and medication records and coordinated with doctors and nurses for timely care.

In my recent roles, I've maintained patient profiles and prescription records, managed calls and emails, supported long-term medication patients, and escalated concerns needing clinical attention.

I bring hospital pharmacy experience, HIPAA awareness, and organized remote healthcare support using EMR, scheduling, telehealth, and office tools.

Experience

Work history, roles, and key accomplishments

Current

Medical Virtual Assistant

Current

Limi Hospitals

Jan 2024 - Present (2 years 8 months)

Educating patients on proper medication use and adherence. Provided empathetic support to patients and used digital systems to organize records and support daily healthcare operations.

Patient Communication Medication Management Medical Records Management Google Workspace Microsoft Office Electronic Medical Records Data Entry Appointment Scheduling Patient Calls

Medical Virtual Assistant

Searma Pharmacy

Nov 2022 - Dec 2023 (1 year 1 month)

Maintained and updated patient profiles, prescription records, and other medical documentation. Coordinated with healthcare staff to support patient care and handled phone calls with clear professional communication.

Patient Communication Medication Management Medical Records Management Data Entry Customer Service Outbound Calls

Medical Virtual Assistant

First Rivers Hospital

Feb 2020 - Oct 2022 (2 years 8 months)

Supported patients with prescription and medication-related enquiries, reducing response time for critical inquiries by 40%. Updated patient and medication records accurately and coordinated with doctors and nurses for timely patient care.

Patient Communication Medication Management Medical Records Management Data Entry HIPAA Quality Assurance