At Teleperformance Nigeria Limited, I resolve customer enquiries, complaints, and service requests across multiple communication channels. I provide product and service information, document interactions, and escalate complex issues when needed.
I previously processed visa applications as an Operations Agent at TLS Contact UKVI, verifying documents and maintaining data integrity. I also supported daily operations, workflow coordination, and performance reporting.
As a teacher and home tutor, I planned lessons and learning activities, assessed pupils’ progress, and prepared them for exams and presentations. I hold an M.A. in Performing Arts and a B.A. in English and Literary Studies.
