Eeshan Aggarwal

Serving as the primary point of contact for diverse global clients across Medical Technology, Water Treatment, Apparel and Agriculture sectors, ensuring seamless service delivery and client satisfaction. Driving platform adoption and ensuring client satisfaction by managing end-to-end engagement workflows on tools like Workiva and AuditBoard.

Managed client engagements and coordinated with global teams to deliver high-quality outcomes. Conducted customer journey walkthroughs and identified improvement opportunities to strengthen client relationships.

Managed end-to-end relationships for 4 clients across Software Development, BFSI, and Manufacturing sectors, serving as a trusted advisor on HR technology adoption and best practices. Drove account expansion through strategic upsell and cross-sell, contributing to a 20% increase in Annual Recurring Revenue (ARR).

Supported a Revenue Leakage Audit for a retail client, coordinating with ground staff and performing compilation, preparation, and quality checks of daily and weekly audit reports.

Pursuing an Executive Program in Business Management.

Grade: 7.30/10

Master of Business Administration with a CGPA of 7.30/10.

Grade: 8.20/10

Bachelor of Business Administration with a CGPA of 8.20/10.

Completed a Project Management Programme.

Completed a certification in Fundamentals of Digital Marketing.

Completed a certification in Marketing Analytics.