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Edwin Pak

@edwinpak

Technology and transformation executive leading modernization, turnaround, and AI-enabled delivery across enterprise and digital environments.

United States

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What I'm looking for

I’m looking to lead executive technology and transformation mandates—modernization, turnaround, and AI-enabled delivery—where I can own outcomes end-to-end, build accountable teams, and establish operating discipline that improves velocity, quality, and customer impact.

I’m a technology and transformation executive who leads organizations through modernization, turnaround, and operational change across retail, utilities, enterprise software, and digital environments. I bring CTO and SVP leadership across the full transformation arc—diagnosing fragmented operations, rebuilding structure, and driving accountable execution that lasts beyond the mandate.

In recent roles, I’ve driven measurable outcomes while tightening how teams operate together: leading organizational realignment across a 100 to 150 person regional team, improving delivery performance, and reducing issue backlog by 25% to 50%. At Esprit, I owned a EUR 5M operating budget and led technology as a central lever through turnaround, global expansion, platform modernization, and business restructuring—contributing to two consecutive profitable years.

I’m especially known for translating business priorities into technology execution. I’ve delivered P&L and commercial accountability, including direct budget and margin ownership, forecast responsibility alongside sales, and investment accountability spanning product, professional services, customer operations, and business functions. I also bring experience assessing technology platforms for international private equity, supporting investment-grade due diligence.

AI-enabled change and practical delivery are core to how I operate. I built and drove the organization’s first formal AI adoption program—embedding day-to-day AI use across delivery, support, customer care, QA, documentation, and business operations—then advanced initiatives like AI-assisted documentation, QA automation, and agent-and RAG-oriented experimentation.

Experience

Work history, roles, and key accomplishments

Current

Founder and Principal

Current

eDevPro

Dec 2010 - Present (15 years 6 months)

Founded and leads a digital transformation practice delivering fractional CTO/advisory and transformation execution across digital foundation, AI/automation, and selective solutions support. Drove measurable client outcomes including 25% eCommerce revenue growth, 75% platform viewership increase, and 50% improvement in fintech user engagement.

Fractional CTO Leadership Automation

Senior Vice President, Software Delivery

Hansen Technologies

Aug 2024 - Mar 2026 (1 year 7 months)

Led Americas technology and delivery organizational realignment, clarifying accountability and execution rhythms across a geographically distributed team. Improved delivery performance, cutting issue backlog by 25%–50% and establishing the organization’s first formal AI adoption program across delivery, support, QA, and operations.

AI Adoption RAG And Agent Experimentation Delivery Operations DevOps Product Management SaaS Operations

Managing Partner, Product Exec

6th Wave Consulting

Jan 2024 - Jul 2025 (1 year 6 months)

Provided product strategy and advisory for utilities and retail digital transformation initiatives, shaping solution direction, roadmap priorities, and market positioning. Supported sales outcomes by helping secure two major customers and advancing cybersecurity-related opportunities.

Product Strategy Roadmap Planning Utilities And Retail Digital Transformation Product Positioning Sales Enablement Cybersecurity Opportunity Support Solution Advisory

Chief Technology Officer

Esprit

Nov 2020 - Jun 2023 (2 years 7 months)

Provided end-to-end technology leadership through turnaround, global expansion, and multi-phase modernization with EUR 5M operating budget and up to EUR 50M investments. Reduced operating costs 10%, improved business efficiency 15%, expanded into 11 countries within 12 months, and led Salesforce Commerce Cloud and adjacent platform stack modernization.

P L Ownership Salesforce Commerce Cloud Salesforce Marketing Cloud Data Science & Analytics

Senior Product Manager

ABB / Hitachi Energy

Aug 2014 - Oct 2020 (6 years 2 months)

Led product strategy for an award-winning Outage Lifecycle Management SaaS solution serving electric utilities, recognized at the 2014 European Utility Week Product Innovation Awards. Directed a full workforce management SaaS migration to Microsoft Azure with four teams and contributed to $10M+ customer opportunities while protecting $2M in at-risk revenue.

Product Strategy Microsoft Azure Workforce Management