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Edward Revelo

@edwardrevelo

I support accurate U.S. payroll operations, HRIS workflows, compliance submissions, and multi-client back-office requests.

Colombia

Message

What I'm looking for

I'm looking for a role supporting U.S. payroll, HRIS, and back-office operations where I can ensure accurate processing, manage compliance-related submissions, resolve client issues, and work with confidential employee data.

I've supported U.S.-based clients through iSolved, reviewing payroll information for accuracy and timely processing across multi-client workflows.

I manage Workers’ Compensation audit documentation, new-hire reporting to U.S. state agencies, 401(k) data preparation, and confidential payroll records. I also resolve payroll and employee-data issues through Freshdesk tickets.

My systems technician background and customer service experience help me troubleshoot issues, explain billing details clearly, document resolutions, and meet deadlines.

Experience

Work history, roles, and key accomplishments

U.S. Payroll / Back Office Specialist

Isolved

Jul 2024 - Sep 2026 (2 years 2 months)

Managed Workers' Compensation audits, new-hire reporting, and payroll data review. Resolved payroll and employee-data issues in isolved and managed requests through Freshdesk tickets.

Payroll Processing Workers Compensation Audit New Hire Reporting 401(K) Submissions Payroll Data Review Freshdesk ISolved client support

Full Stack Customer Service Representative

Isolved

Mar 2024 - Jun 2024 (3 months)

Managed customer billing information and reviewed account invoices for accuracy. Analyzed and explained charges, adjustments, balances, and billing details to customers.

Customer Billing Invoice Review Data Analysis Customer Support