Anderson Claros Cuellar

I’m a Bilingual Administrative & Operations Specialist with experience supporting U.S.-based companies in customer service, technical support, and accounting operations. I’m recognized for accuracy, adaptability, and exceeding performance goals, especially when I have to juggle high volumes and strict requirements.

In my current Account Payable Specialist role, I process and validate more than 500 invoices weekly while maintaining high accuracy standards. I manage between 100 and 200 daily tickets related to invoice processing and statement consolidation, register and classify invoices in ERP systems, coordinate with internal teams and U.S.-based stakeholders, and follow up to meet SLA and operational deadlines.

Before this, I handled customer interactions and billing/service inquiries while maintaining quality and compliance. I also worked in technical support, diagnosing and resolving transaction-related issues for POS/payment processing solutions—while staying focused on clear communication in English, fast issue resolution, and improving operational efficiency.