Looking for a job

Eduardo Ortiz

@eduardoortiz

Message

I build production AI automation and software that keeps operations moving with clear human oversight.

Mexico

Message

What I'm looking for

I'm looking to build and deliver production AI automation and software for operations or support, with clear ownership, documented handoffs, async-first collaboration, and human oversight for important decisions.

I build and operate production AI and automation systems, including a Python editorial pipeline on Anthropic that processes 200+ articles daily, controls spend before each call, and gives an editor three grounded drafts.

At Zazpay, I built automated payment-lifecycle communications, field-operations tools with live maps and dashboards, and multi-currency profitability reporting for leadership. I also co-founded Benito, where I automated deployments and supported 18 live corporate clients.

I bring six years of operations delivery alongside software work: I implemented Erply for 14 retail businesses, coordinated a 16-store rebrand, and ran two franchise locations while managing 10 employees. I work bilingually in Spanish and English, document handoffs, and build automation that leaves important decisions with people.

Experience

Work history, roles, and key accomplishments

Current

AI Automation and Software Developer

Current

Independent

Jan 2022 - Present (4 years 8 months)

Designed, built, and operated AI pipelines and automation systems for clients and personal projects, including an AI editorial pipeline on the Anthropic API and a WhatsApp AI assistant.

Python Anthropic API OpenAI API N8n REST APIs Webhooks CI CD Docker GitHub Actions Claude Code

Software Developer

Zazpay

Jan 2024 - Jul 2026 (2 years 6 months)

Built automated customer communications across the payment lifecycle, a field-operations platform, and multi-currency financial statements dashboard for a regulated BNPL fintech.

Stripe Toku STP BBVA KYC Python TypeScript REST APIs Webhooks SQL PostgreSQL Google Cloud Platform Firebase Cloudflare GitHub Actions Docker Jira Confluence

CTO and Operator

Erply Mexico

Jan 2020 - Dec 2024 (4 years 11 months)

Implemented point-of-sale system end to end for 14 small retail businesses as sole point of contact, delivered custom work through freelance developers, and managed vendor relationship in English.

Point of Sale Implementation Training Support Vendor Management Localization Spanish Translation

Co-owner and Operator

Gong cha

Jan 2021 - Dec 2023 (2 years 11 months)

Hired and managed 10 employees and grew sales about 30% year over year for two franchise locations.

Team Management Sales Growth Operations Franchise Management

Brand Manager

Calzzasport, Grupo Calzzapato

Jan 2020 - Dec 2022 (2 years 11 months)

Launched and led content production for four brands, coordinated rebrand of 16 stores in three months, and produced a brand's annual runway show end to end.

Content Production Brand Management Project Coordination Inventory Management Event Production