Ricardo Pacheco
@ricardopacheco
I build AI agents, automations, dashboards, and scalable web platforms.
What I'm looking for
I'm building end-to-end automation systems as a remote freelance Software and AI Developer, connecting CRMs, telephony, messaging services, webhooks, and external platforms through n8n and Make.
I develop AI voice and chat agents with Retell AI, Ultravox, LiveKit, LangChain, and LLM workflows for customer support, lead qualification, and operational optimization. I also design prompts for tool calling, context control, testing, hallucination reduction, and response refinement.
I build real-time dashboards and scalable data foundations with Supabase and PostgreSQL, and deploy web applications on Vercel and containerized services with Docker. I support production delivery through CI/CD, monitoring, documentation, and workshops that help non-technical teams adopt AI and automation tools.
Experience
Work history, roles, and key accomplishments
Software and AI Developer
Remote Freelancer
Jan 2024 - Present (2 years 8 months)
Designed and deployed end-to-end automation systems using n8n and Make, integrating CRMs, telephony, and messaging services. Developed AI voice and chat agents with platforms like Retell AI and Ultravox, and built real-time dashboards with Supabase and PostgreSQL.
Education
Degrees, certifications, and relevant coursework
Instituto Tecnológico de Sonora
Software Engineer, Software Engineering
2020 - 2024
Pursued a degree in Software Engineering from August 2020 to August 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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