EH
Open to opportunities

Eduard Herceku

@eduardherceku

Experienced sales agent and data analyst with a background in computer science.

Albania

What I'm looking for

Looking for a role that combines data analysis and customer service, with opportunities for growth and development.

As a highly motivated and detail-oriented individual with a strong background in computer science, I have developed a unique blend of sales and analytical skills. With experience in customer service, sales, and data analysis, I am confident in my ability to drive results and provide exceptional service.

Throughout my career, I have worked with various companies, including Vodafone Italia, Facile.it, and Teleperform Ance Group, where I have honed my skills in sales, customer care, and data analysis. My experience as a freelance trader and data analyst has also given me a strong foundation in working with Excel, MySQL, Power BI, and C#.

I am a quick learner, and my passion for data analysis and customer service drives me to continuously improve and expand my skills. I am excited to bring my skills and experience to a new role and contribute to a team's success.

Experience

Work history, roles, and key accomplishments

TG
Current

Customer Service

Teleperform Ance Group

Jun 2022 - Present (3 years)

Customer care for roadside assistance and online banking

FR

Online Professional Trader And Data Analyst

Freelancer

Jan 2018 - Jun 2022 (4 years 5 months)

Gathering data from betting sites and delivering information to managers, fixing virtual machines for clients

FA

Sales Consultant

Facile.it

Nov 2016 - Sep 2018 (1 year 10 months)

Sales for Facile.it, managing electricity and gas bills for companies

FS

Sales Agent

Fiber Shpk

Jan 2015 - Dec 2016 (1 year 11 months)

Sales for Vodafone Italy, including internet products, landlines, and mobile phones

Education

Degrees, certifications, and relevant coursework

Eduard hasn't added their education

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Tech stack

Software and tools used professionally

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Eduard Herceku - Customer Service - Teleperform Ance Group | Himalayas