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Edriadi RinaldiER
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Edriadi Rinaldi

@edriadirinaldi

Account Manager at Zanroo, supporting enterprise clients with CRM, social listening, and customer experience.

Indonesia
Message

What I'm looking for

I’m open to global opportunities.

At Zanroo, I work as an Account Manager after previously supporting the company as a System Support Officer. My work spans client service, CRM, social listening, and customer experience.

Before Zanroo, I worked as an Account Manager at PT Global Teknologi Servisindo, PT Astel Sistem Teknologi, and PT Indodev Niaga Internet. Earlier, I held account and sales roles at PT Cartrack Tech Indonesia, PT Cartrack Technologies Indonesia, and Indosat.

At PT. Tunas Bola, I handled print advertising placement, advertising rates, campaigns, and events for brands. I also worked in customer service at PT. Menara Prambanan, handling tenant requests and complaints for an apartment and shopping mall.

Experience

Work history, roles, and key accomplishments

ZA
Current

Account Manager

Zanroo

Jan 2025 - Present (1 year 9 months)

Worked as Account Manager at Zanroo.

ZA

System Support Officer

Zanroo

Jan 2023 - Dec 2024 (1 year 11 months)

Worked as System Support Officer at Zanroo.

PS

Account Manager

PT Global Teknologi Servisindo

Dec 2021 - Jan 2023 (1 year 1 month)

Worked as Account Manager at PT Global Teknologi Servisindo.

PT

Account Manager

PT Astel Sistem Teknologi

Mar 2020 - Nov 2021 (1 year 8 months)

Worked as Account Manager at PT Astel Sistem Teknologi.

PI

Account Manager

PT Indodev Niaga Internet

May 2019 - Feb 2020 (9 months)

Worked as Account Manager at PT Indodev Niaga Internet.

PI

Account Executive

PT Cartrack Tech Indonesia

Dec 2017 - Apr 2019 (1 year 4 months)

Worked as Account Executive at PT Cartrack Tech Indonesia.

PI

Sales Executive

PT Cartrack Technologies Indonesia

Jan 2017 - Jan 2019 (2 years)

Worked as Sales Executive at PT Cartrack Technologies Indonesia.

PB

Marketing Executive

PT. Tunas Bola

Jan 2014 - Jan 2017 (3 years)

- Handling print advertising placement for Brand Campaign.
- Handling advertising rate for Brand Campaign.
- Create advertising rate and campaign for Brand.
- Handling Event for Brand Campaign.

IN

Account Executive

Indosat

Jan 2013 - Jan 2014 (1 year)

- Set Meeting with corporate for presentation product.
- Achieve target.
- Handling customer existing request.

PP

Customer Service

PT. Menara Prambanan

Jan 2012 - Jan 2013 (1 year)

-Handling all operations shopping Mall and Apartment.
-Handling complain and needs from Tenant at Apartment and Shopping Mall.
-Create comfortable environment Shopping Mall and Apartment.

Education

Degrees, certifications, and relevant coursework

SL

SD Muhammadiyah Limau

SJ

SMAN 32 JAKARTA

SOCIAL SCIENCES

SJ

SMPN 29 Jakarta

MY

MySkill

Introduction to Claude AI

Sep 2026

UM

Universitas Prof. Dr. Moestopo

Bachelor's Degree, Communication, General

2007 - 2012

GPA 3,11 out of 4

MY

MySkill

Building Website with Lovable AI

Aug 2026

SC

SAP Interface Community

ABAP Basic Knowledge

Feb 2026

RE

RevoU

Full Stack Data Analytics

Apr 2023

Tech stack

Software and tools used professionally

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