
Edriadi Rinaldi
@edriadirinaldi
Account Manager at Zanroo, supporting enterprise clients with CRM, social listening, and customer experience.
What I'm looking for
At Zanroo, I work as an Account Manager after previously supporting the company as a System Support Officer. My work spans client service, CRM, social listening, and customer experience.
Before Zanroo, I worked as an Account Manager at PT Global Teknologi Servisindo, PT Astel Sistem Teknologi, and PT Indodev Niaga Internet. Earlier, I held account and sales roles at PT Cartrack Tech Indonesia, PT Cartrack Technologies Indonesia, and Indosat.
At PT. Tunas Bola, I handled print advertising placement, advertising rates, campaigns, and events for brands. I also worked in customer service at PT. Menara Prambanan, handling tenant requests and complaints for an apartment and shopping mall.
Experience
Work history, roles, and key accomplishments
Account Manager
Zanroo
Jan 2025 - Present (1 year 9 months)
Worked as Account Manager at Zanroo.
System Support Officer
Zanroo
Jan 2023 - Dec 2024 (1 year 11 months)
Worked as System Support Officer at Zanroo.
Account Manager
PT Global Teknologi Servisindo
Dec 2021 - Jan 2023 (1 year 1 month)
Worked as Account Manager at PT Global Teknologi Servisindo.
Account Manager
PT Astel Sistem Teknologi
Mar 2020 - Nov 2021 (1 year 8 months)
Worked as Account Manager at PT Astel Sistem Teknologi.
Account Manager
PT Indodev Niaga Internet
May 2019 - Feb 2020 (9 months)
Worked as Account Manager at PT Indodev Niaga Internet.
Account Executive
PT Cartrack Tech Indonesia
Dec 2017 - Apr 2019 (1 year 4 months)
Worked as Account Executive at PT Cartrack Tech Indonesia.
Sales Executive
PT Cartrack Technologies Indonesia
Jan 2017 - Jan 2019 (2 years)
Worked as Sales Executive at PT Cartrack Technologies Indonesia.
Marketing Executive
PT. Tunas Bola
Jan 2014 - Jan 2017 (3 years)
- Handling print advertising placement for Brand Campaign.
- Handling advertising rate for Brand Campaign.
- Create advertising rate and campaign for Brand.
- Handling Event for Brand Campaign.
Account Executive
Indosat
Jan 2013 - Jan 2014 (1 year)
- Set Meeting with corporate for presentation product.
- Achieve target.
- Handling customer existing request.
Customer Service
PT. Menara Prambanan
Jan 2012 - Jan 2013 (1 year)
-Handling all operations shopping Mall and Apartment.
-Handling complain and needs from Tenant at Apartment and Shopping Mall.
-Create comfortable environment Shopping Mall and Apartment.
Education
Degrees, certifications, and relevant coursework
SD Muhammadiyah Limau
SMAN 32 JAKARTA
SOCIAL SCIENCES
SMPN 29 Jakarta
MySkill
Introduction to Claude AI
Sep 2026
Universitas Prof. Dr. Moestopo
Bachelor's Degree, Communication, General
2007 - 2012
GPA 3,11 out of 4
MySkill
Building Website with Lovable AI
Aug 2026
SAP Interface Community
ABAP Basic Knowledge
Feb 2026
RevoU
Full Stack Data Analytics
Apr 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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