edmilson uetela

I am a dynamic IT Technician with over four years of experience in technical support, network administration, and system maintenance. My expertise lies in troubleshooting hardware and software issues, configuring network devices, and providing remote IT support. I thrive in fast-paced environments, ensuring optimal system performance and user satisfaction.

Currently, I serve as an IT Officer at Burn Manufacturing Mozambique, where I manage and maintain the organization's IT infrastructure, plan infrastructure upgrades, and provide technical support to internal users. My role involves developing IT support processes, collaborating with vendors, and implementing robust security measures to protect our data and systems.

Previously, I worked as an IT Support Specialist at Movitel SA, where I managed user accounts, installed and configured IT equipment, and assisted in various IT projects. My educational background includes a Bachelor's Degree in Computer Engineering and Telecommunications, complemented by certifications in CompTIA A+, Cisco CCNA, and Cybersecurity Essentials.