Edith Egbunu

As a dedicated pharmacist with over three years of frontline experience, I have consistently delivered exceptional service while resolving complex customer concerns in both community and hospital settings. My ability to communicate effectively and manage sensitive client needs has allowed me to maintain high service standards, even under pressure. I am committed to enhancing client satisfaction and driving organizational excellence.

Throughout my career, I have successfully supported over 100 walk-in customers daily, providing tailored medication guidance and managing complaints with empathy and professionalism. My experience at Medi-Med Pharmacy and Federal Medical Centre has equipped me with the skills to collaborate with healthcare professionals, ensuring optimal patient experiences and adherence to treatments. I take pride in my ability to train and mentor junior staff, fostering a culture of excellence in service delivery.

I am passionate about building trusted relationships with clients and have received commendations for my outstanding service. My focus on emotional intelligence and effective communication has resulted in a significant decrease in service complaints and an increase in client loyalty. I am eager to leverage my skills in a new role that values client-centered care and organizational growth.