At Humana, I schedule patient appointments, manage doctor calendars, and verify insurance eligibility and coverage for treatments and visits.
As a Health Advocate at ADP, I contacted insurance carriers to confirm plan details and requested medical records to understand employees’ health needs.
I reviewed plan options and provider networks to help employees identify suitable health plans and physicians, and served as a point of contact for coverage questions and portal issues.
At The hello Team, I coordinated remote home healthcare services by verifying coverage and matching patients with qualified home nurses. I’m currently completing advanced data analytics studies with Google.
