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Hipocrates Rodriguez

@hipocratesrodriguez

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Data operations and document QA specialist with healthcare compliance expertise and bilingual EN/ES communication.

Dominican Republic

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What I'm looking for

I’m looking for a remote-first role where I can own document QA and healthcare data operations, ensure HIPAA-compliant accuracy, streamline workflows, and use bilingual communication to support regulated teams and high-stakes clients.

I’m a bilingual operations and document quality professional with 10+ years of experience across public health data supervision, healthcare document QA, and regulated-environment compliance. I’m known for taking on expanded responsibility quickly and working independently in distributed, remote-first settings.

Most recently, as a Document QA & Data Operations Specialist, I reviewed and validated 100+ healthcare documents per week, ensuring completeness, correct signatures, and compliance with U.S. insurance documentation requirements. I maintained high-accuracy data entry across multiple patient records, identified and corrected inconsistencies before submission, and streamlined verification workflows to reduce processing time by 25% while increasing daily throughput to 100+ records using EMR platforms and quality control checklists.

Earlier in my career, I delivered 80+ bilingual interpretation interactions per week in high-stakes medical and insurance contexts (Medicare, Medicaid, FEMA), and I led operations & logistics coordination for a ~20-person team. I also supervised national patient data entry accuracy across 5+ hospitals and supported staff training and technical troubleshooting, building a foundation for both operational rigor and data integrity.

Experience

Work history, roles, and key accomplishments

Document QA & Data Operations Specialist

Telecom Networks Contact Center

Jan 2022 - Oct 2024 (2 years 9 months)

Reviewed and validated 100+ healthcare documents per week, ensuring completeness and U.S. insurance documentation compliance. Managed high-accuracy patient record data entry and streamlined verification workflows to reduce processing time by 25%.

Document Review Data Entry Healthcare Compliance Workflow Optimization Accuracy

Document QA & Data Ops Specialist

Telecom Networks Contact Center

Jan 2022 - Oct 2024 (2 years 9 months)

Reviewed and validated 100+ healthcare documents per week for completeness and signature accuracy, ensuring compliance with U.S. insurance documentation requirements. Maintained high-accuracy data entry across patient records and streamlined verification workflows to reduce processing time by 25% using EMR tools and quality control checklists.

Healthcare Compliance Medicare Medicaid Data Entry Data Verification Quality Checklists Accuracy

Bilingual Medical/Insurance Interpreter

Language Services Associates (LSA)

Jan 2016 - Dec 2020 (4 years 11 months)

Provided 80+ weekly interpretation interactions for medical and insurance contexts, including Medicare, Medicaid, and FEMA. Enabled accurate, real-time communication while maintaining strict confidentiality and accuracy standards.

Medical Interpretation Real Time Interpretation Confidentiality Medicare Medicaid FEMA Telephone Interpretation

Operations & Logistics Manager

Coronado Enterprises

Jan 2014 - Jun 2015 (1 year 5 months)

Advanced from order intake to operational lead, coordinating a ~20-person team and distribution logistics for prepaid calling card lines in the New York market. Managed payments, vendor/third-party services, relocation logistics, and account surveys across multiple operational workstreams.

Operations Coordination Logistics Management Vendor Management Operations Management Logistics Coordination Team Coordination Relocation Logistics Distribution Operations Account Surveys Retail Account Coordination

National Tuberculosis Program Supervisor

Ministry of Public Health (MSP/SESPAS)

Jun 2012 - Nov 2013 (1 year 5 months)

Generated daily operational reports and supervised patient data entry accuracy for 5+ hospitals nationwide monthly. Provided technical support and platform training to nursing and hospital staff, including hardware troubleshooting and equipment replacement.

Staff Training Operational Reporting Technical Support hardware troubleshooting Public Health Program Support

Technical Support Tier 2

Stream Global Services

Jan 2009 - Jun 2012 (3 years 5 months)

Provided technical troubleshooting and customer service, including coordinating setup technician appointments for customers in the USA for DISH network satellite services. Supported customer setup and service request handling through the DISH distribution environment.

Scheduling Technicians DISH Network Distribution Technical Support Troubleshooting Customer Service DISH Network Support