Eden User
@edenuser3
I support customers efficiently and help kitchen teams deliver organized, hygienic service.
What I'm looking for
I've supported customers at Foundever (Sitel) through chat, resolving incidents, complaints, and queries while documenting cases in CRM, ticketing systems, and internal databases.
I've also worked as a kitchen assistant at Rincón del Marinero - Casa La Gata, preparing hot and cold dishes, supporting busy service periods, maintaining stock, and following food hygiene and safety standards.
I bring clear communication, teamwork, adaptability, and a strong commitment to respectful, effective service. I’m motivated to keep learning and contribute positively to a collaborative workplace.
Experience
Work history, roles, and key accomplishments
Kitchen Assistant
Rincón del Marinero - Casa La Gata
Feb 2026 - Mar 2026 (1 month)
Assisted in food preparation and cooking, maintaining hygiene and organization. Supported kitchen operations during peak hours and ensured cleanliness.
Customer Service Chat Agent
Foundever (Sitel)
Oct 2024 - Aug 2025 (10 months)
Provided customer support via chat, resolving issues and queries efficiently. Managed cases in CRM systems and escalated complex issues as needed.
Education
Degrees, certifications, and relevant coursework
Babes Bolyai University of Cluj-Napoca
Bachelor's Degree, Korean and English
2020 - 2023
Earned a Bachelor's degree in Korean and English studies.
Liceul Teoretic Petru Cercel Targoviste
Baccalaureate, General Studies
2016 - 2020
Completed high school education at Liceul Teoretic Petru Cercel Targoviste.
Availability
Location
Authorized to work in
Job categories
Skills
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