Open to opportunities

Sandra Gil

@sandragil

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Experienced restaurant professional with strong customer service skills.

Spain

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What I'm looking for

I am looking for a dynamic work environment that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated professional in the restaurant industry, with extensive knowledge and experience in customer service. My interpersonal skills enable me to promote customer satisfaction and build professional relationships effectively. I am adept at multitasking and have a keen ability to address customer needs while communicating the offerings of the establishment in a friendly and personalized manner.

Throughout my career, I have held various roles in the hospitality sector, including positions as a waitress and factory worker. My experience at establishments like One Adlwych Hotel and Goodmans City in London has honed my skills in customer interaction, stock control, and maintaining cleanliness in the workspace. I take pride in my ability to provide excellent service and make recommendations based on customer preferences.

Currently, I am pursuing a degree in Psychology while continuing to develop my career in the restaurant sector. I am enthusiastic about furthering my professional journey and contributing positively to any team I join.

Experience

Work history, roles, and key accomplishments

Peon de fábrica

Manipulados Vilcor

Jun 2020 - Mar 2021 (9 months)

Operated heavy machinery for manufacturing children's notebooks. Organized the warehouse and prepared orders for dispatch.

Manufacturing Inventory Management

Camarera

One Aldwych Hotel

Jan 2018 - Mar 2020 (2 years 2 months)

Managed basic equipment for billing and maintained strong customer relationships. Controlled stock levels and ensured cleanliness and order in the workspace. Provided recommendations and suggestions in coordination with the head chef based on customer preferences.

Customer Service Billing Workplace Hygiene Menu Recommendations Team Coordination

Runner/Camarera

Goodmans City

Sep 2016 - Jan 2018 (1 year 4 months)

Took customer orders and relayed them to the kitchen, providing efficient table service. Maintained cleanliness, stocked refrigerators, and prepared tables with necessary settings and decorations. Processed customer payments and cleaned kitchen items.

Order Taking Table Service Payment Processing Stocking

Camarera

Ostreria y Sushi “El Mercado de Triana”

Jul 2014 - Aug 2016 (2 years 1 month)

Provided table service, taking customer orders and relaying them to the kitchen. Managed bar inventory, restocked supplies, and placed beverage orders. Prepared tables with settings and decorations, and offered recommendations in coordination with the head chef. Processed payments via cash and credit card.

Table Service Order Taking Payment Processing Menu Recommendations Customer Service

Auxiliar de tienda

Telepizza

Jan 2012 - Mar 2013 (1 year 2 months)

Maintained cleanliness and appearance of the establishment. Processed payments at the register and over the phone using cash and credit cards. Communicated effectively with customers and handled opening and closing procedures, including cash register closing. Prepared pizzas and performed cleaning tasks for tables, walls, refrigerators, kitchens, and floors.

Payment Processing Opening Closing Procedures