Samuel Hukporti

As a dedicated and organized professional, I have consistently demonstrated my ability to handle multiple projects simultaneously with a high degree of accuracy. With a strong background in customer service and leadership, I have successfully managed multiple priorities with a positive attitude, taking on added responsibilities to meet team goals.

In my current role as a NOC Officer, I have honed my skills in programmatic thinking, critical thinking, and time management. I have effectively managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service. I am proficient in tracking and documenting defects and resolutions, as well as following up and tracing NOC tickets.

With a strong educational foundation in Telecom Engineering and Data Analytics, I am confident in my ability to troubleshoot and perform periodic preventive maintenance on live networks. I am a team player with excellent multitasking abilities, and I am willing to take on new challenges and responsibilities to meet team goals.