Jessica Adu-Twum
@jessicaadu-twum
Entry-level telecom NOC technician focused on reliable network operations and technical support.
What I'm looking for
I’m a Telecommunication Engineering graduate with a first-class Bachelor’s Degree from Kwame Nkrumah University of Science and Technology, and hands-on experience supporting 1st Level NOC operations. I’m driven by delivering dependable service under pressure and improving outcomes through clear communication.
Through my internships at MakersPlace Ghana, I built practical skills in Embedded Systems using Arduino and Software Development using Python. I also completed National Service as a Network Operating Center (NOC) Technician at Dolphin Telecommunication Limited, strengthening my ability to support network operations and provide IT support.
I bring a disciplined, hardworking mindset, and I work well as a team player. I’m eager to continue growing in NOC/network operations while contributing real value through technical support and structured troubleshooting.
Experience
Work history, roles, and key accomplishments
NOC Technician (National Service)
Dolphin Telecommunication Limited
Oct 2024 - Present (1 year 8 months)
Provided 1st level NOC operations and technical support, supporting IT-related issues as a National Service Personnel at Dolphin Telecommunication Limited.
Software Development Intern
MakersPlace Ghana
Oct 2023 - Dec 2023 (2 months)
Developed software using Python during an internship at MakersPlace Ghana.
Embedded Systems Intern (Arduino)
MakersPlace Ghana
Oct 2022 - Dec 2022 (2 months)
Worked on embedded systems using Arduino during an internship at MakersPlace Ghana.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor’s Degree in Telecommunication Engineering, Telecommunication Engineering
2021 - 2024
Grade: First-class
Earned a first-class Bachelor’s Degree in Telecommunication Engineering at KNUST (Jan 2021–Nov 2024).
Holy Child Senior High School
WASSCE, Secondary Education
2017 - 2020
Completed WASSCE studies at Holy Child Senior High School (Sep 2017–Sep 2020).
Availability
Location
Authorized to work in
Job categories
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