EBIYERIMENE GEORGE
@ebiyerimenegeorge
Remote customer support specialist and AI content evaluator focused on accuracy, clarity, and problem solving.
What I'm looking for
I’m a Detail-oriented Remote Customer Support Specialist with strong problem-solving, communication, and AI-assisted workflow experience. I handle structured tasks, resolve user issues professionally, and keep service quality high in remote environments.
Since 2023, I’ve worked as a Customer Support & AI Content Evaluator (Remote) on a Freelance / Contract basis. I respond to inquiries, resolve issues using structured problem-solving approaches, and evaluate AI-generated responses for accuracy and clarity while maintaining quality against performance targets.
From 2021 to 2022, I supported work as a Content Assistant & Research Support (Remote). I handled content editing and organization tasks, conducted research for accurate information, and managed assignments and deadlines to deliver reliable results.
I’m currently seeking contract-based remote opportunities because I’m comfortable working within workflows and guidelines, staying accountable to targets, and contributing dependable support and evaluation. With flexible availability and reliable internet, I’m ready to help users and teams consistently.
Experience
Work history, roles, and key accomplishments
Customer Support & AI Eval
Freelance
Jan 2023 - Present (3 years 4 months)
Provided remote customer support and responded to inquiries professionally while following established workflows and guidelines. Evaluated AI-generated responses for accuracy and clarity and resolved user issues using structured problem-solving to maintain quality and performance targets.
Content Assistant & Research
Freelance
Jan 2021 - Jan 2022 (1 year)
Supported content editing and organization tasks while managing assignments and deadlines in a remote setting. Conducted research to ensure accurate information and delivered content assistance aligned with provided requirements.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor’s Degree, Education
Bachelor’s degree in Education at the University of Uyo, expected completion in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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