Looking for a job

Charles Anowo

@charlesanowo

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Remote customer support and AI data specialist focused on accurate, high-quality evaluations.

Nigeria

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What I'm looking for

I’m looking to join a role where I can use my attention to detail, analytical mindset, and customer/data evaluation skills to deliver accurate work in fast-paced teams—especially in language/data evaluation for Outlier projects.

I’m a Remote Customer Support Specialist and Virtual Assistant with 3+ years of experience supporting international clients through digital platforms. I’m detail-oriented and focused on customer communication, data accuracy, and language/data evaluation.

In my e-commerce support role, I managed 80+ daily customer inquiries via email and live chat while maintaining a 95% customer satisfaction rate. I reviewed issues, identified patterns, provided accurate solutions, documented interactions for reporting, and supported onboarding and training for new remote team members.

Previously, I worked as an Administrative Assistant where I coordinated records management, scheduling, data entry, reporting, and KPI tracking with strong attention to accuracy. I’m excited to contribute my analytical skills, structured workflow discipline, and independent remote work style to Outlier projects.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

E-commerce Solutions UK

Jan 2024 - Jan 2026 (2 years)

Managed 80+ daily customer inquiries via email and live chat while maintaining a 95% customer satisfaction rate. Reviewed and resolved issues using internal systems, documented interactions for reporting, and supported team onboarding.

Customer Support Email Support Live Chat Customer Satisfaction Issue Resolution HubSpot Salesforce Documentation Data Reporting Quality Evaluation Problem Solving Remote Collaboration Onboarding Microsoft Office Google Workspace Slack Zoom Microsoft Teams

Administrative Assistant

Central London Boutique Hotels

Jan 2022 - Jan 2024 (2 years)

Coordinated administrative tasks including records management, scheduling, and daily operations. Managed data entry and documentation with accuracy and supported KPI tracking and reporting to improve operational processes.