Dzn Vr

I've led customer support and sales operations at Philip Morris Armenia LLC, helping customers resolve enquiries, promoting products, processing sales, and achieving targets.

Over 3 years and 7 months as a Team Leader, I supervised staff, organized schedules, trained new employees, monitored performance, and kept communication smooth between customers, employees, and management.

Previously, at Rez Hotel, I supported daily hotel operations and guest services, assisted front desk and housekeeping teams, handled guest complaints, and supported staff scheduling, training, supplies, and vendor communication.

I bring six years of experience across customer service, sales, and team supervision, with hands-on use of Sprinklr, Salesforce, Microsoft Word, and Excel. I'm open to remote work and office-based roles in Armenia.