DMDyna Martinez
@dynamartinez
Dedicated Customer Service Representative with strong sales expertise.
PhilippinesWhat I'm looking for
I'm Dyna Martinez, a Customer Service Representative with a proven track record of processing high volumes of error-free transactions and consistently meeting goals. My experience spans various roles, including handling inbound sales accounts and providing email support, which has honed my customer engagement skills.
In addition to my customer service expertise, I have a background in research, having worked on projects for NGOs. My education in Computer Studies, with a focus on Computer Programming, complements my practical experience, allowing me to approach challenges with a technical mindset. I am goal-oriented and committed to delivering excellent service in every interaction.
Experience
Work history, roles, and key accomplishments
Graphic Designer / Printing Staff / Email Support Specialist
Not Specified
May 2023 - Aug 2023 (3 months)
Worked as a Graphic Designer and Printing Staff while also providing email support. Focused on delivering quality designs and effective communication.
Customer Service Representative
Informatics Computer Institute
Nov 2022 - Nov 2022 (0 months)
As a Customer Service Representative, I handled a healthcare account, focusing on inbound sales and customer engagement. I excelled at processing transactions accurately and meeting performance goals.
Researcher
Christ the Lord Institute
Jun 2001 - Jan 2022 (20 years 7 months)
Conducted research for an NGO project, focusing on data collection and analysis to support project objectives.
Education
Degrees, certifications, and relevant coursework
Informatics Computer Institute
Bachelor of Science in Computer Studies, Computer Programming
2022 - 2023
Studied Computer Programming as part of the Bachelor of Science in Computer Studies program.
Informatics Computer Institute
Bachelor of Science in Computer Studies, Customer Service
2022 - 2022
Handled a healthcare account while working as a Customer Service Representative.
Christ the Lord Institute
Secondary, Research
2019 - 2022
Conducted research for an NGO as part of a project-based initiative.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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