D V Nagendra Kumar
@dvnagendrakumar
Principal Production Support & Observability Architect delivering resilient Oracle middleware on cloud.
IndiaWhat I'm looking for
I’m a Principal Middleware and Cloud Infrastructure Architect with 20+ years of experience spanning enterprise architecture, platform engineering, and Site Reliability Engineering (SRE)-aligned operations. I specialize in Oracle middleware and Oracle Cloud Infrastructure (OCI), focusing on reliability engineering, observability, capacity planning, and performance optimization.
In my current role at Oracle India Pvt Ltd, I lead enterprise Oracle middleware operations, cloud monitoring architecture, and global L3 production support for mission-critical systems. I architected and managed 15+ Oracle middleware environments and engineered Oracle Enterprise Manager (OEM 13c) deployment on OCI to enable proactive observability and SRE-aligned monitoring strategies.
I drive runbook-driven, automation-first operations using Shell, Python, and WLST to streamline incident response and strengthen service stability. My impact includes 30–40% reduction in operational overhead through OEM consolidation, 98–99% SLA adherence via structured incident governance, and 40–60% lower unplanned outages through proactive detection and RCA-driven corrective actions.
Experience
Work history, roles, and key accomplishments
Principal Production Support Engineer
Oracle India Pvt Ltd
Sep 2015 - Apr 2026 (10 years 7 months)
Led enterprise Oracle middleware operations and global production support, architecting cloud monitoring and observability frameworks on OCI. Reduced operational overhead by 30–40%, improved SLA adherence to 98–99%, lowered unplanned outages by 40–60%, and minimized manual intervention by 30–40% through OEM consolidation and automation.
IT Principal Systems Consultant
Oracle India Pvt Ltd
Apr 2011 - Aug 2015 (4 years 4 months)
Delivered global L3 production support for Oracle WebLogic Server across AMER, EMEA, and APAC, resolving complex incidents involving clustering, JDBC, JMS, security, and JVM failures. Partnered with engineering teams across Java, Database, SOA, BPM, and OSB to drive stability and sustained 8.5–9 CSAT.
Build & Configuration Mgmt
Tech Mahindra Ltd
May 2008 - Apr 2011 (2 years 11 months)
Developed and supported a telecom order automation platform (FLOW Stream) for Broadband, PSTN, and VoIP provisioning, including workflow components and integration logic for distributed backend systems. Managed testing and defect tracking and coordinated troubleshooting and fixes across development and support teams.
Workflow Developer
Tech Mahindra Pvt Ltd
Jan 2006 - May 2008 (2 years 4 months)
Built workflow automation components for telecom service provisioning systems and supported end-to-end testing, defect tracking, and deployment validation. Helped coordinate production rollout support with development and support teams.
Education
Degrees, certifications, and relevant coursework
Bharat Institute of Science & Technology College
Master of Computer Applications, Computer Applications
Completed a Master of Computer Applications at Bharat Institute of Science & Technology College, affiliated with Anna University (Chennai), completing in June 2005.
Sai Baba Degree College
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications at Sai Baba Degree College, affiliated with Sri Krishna Devaraya University (A.P.), completing in April 2002.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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