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Dustin Fynn

@dustinfynn

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IT operations leader delivering secure regional infrastructure and endpoint recovery under SLA.

South Africa

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What I'm looking for

I’m seeking remote-first IT operations roles where I can lead endpoint recovery and endpoint management (SCCM/Intune), support security remediation, and deliver multi-site infrastructure stability—plus short on-site engagements across SSA when needed.

I’m a solutions-driven IT Operations Leader with 20+ years delivering regional infrastructure, firmware provisioning, and zero-mistake remote deployment frameworks across Sub-Saharan Africa. I’ve been formally designated as a Regional Technical Lead in Fortune-100 environments, anchoring multi-site “smart-hands” deployments, endpoint recovery, and security staging.

I combine hands-on cryptographic recovery with deep SCCM and Endpoint Management expertise—currently strengthening my Microsoft Endpoint Management & Intune capability through ongoing coursework. I’ve performed 200+ McAfee/Trellix DETech recoveries, reducing average restore time by 40%, and produced R500K+ CapEx savings through an endpoint refurbishment pipeline processing 150+ devices.

I thrive in high-pressure incidents: I restore services quickly while mentoring field engineers, coordinating vendors, and maintaining measurable governance. From 100% availability during core network upgrades to audited reconciliation of 1,000+ endpoints for Auditor General compliance, I bring field execution autonomy and security-first integrity—and I’m available immediately for remote-first roles and short on-site engagements across SSA.

Experience

Work history, roles, and key accomplishments

Regional IT Operations Lead

Honeywell

Aug 2015 - Jul 2025 (9 years 11 months)

Led Sub-Saharan Africa tier-3 escalations and managed IT footprints across 11 national sites, ensuring 100% availability through network upgrade windows without unplanned outages. Performed 200+ McAfee/Trellix DETech cryptographic endpoint recoveries and reduced average restore time by 40%, while refurbishing 150+ endpoints to deliver R500K+ CapEx savings.

Microsoft Intune Microsoft Entra ID Conditional Access Cryptographic Recovery (McAfee Trellix DETech)ServiceNow Bitlocker

IT Network Administrator

Paarl Media

Oct 2013 - Mar 2014 (5 months)

Operated SCCM and McAfee consoles to deliver automated OS rollouts, application packaging, and emergency fleet reimaging. Built and maintained SCCM task sequences and trained teams using visual runbooks to improve first-time success rates.

SCCM Application Packaging Citrix Technical Training Operational Runbooks

Senior Systems Specialist

KPMG

Aug 2010 - Sep 2013 (3 years 1 month)

Served as a senior escalation point for Audit, Tax, Advisory and Forensics, owning incident triage and network continuity across multiple buildings. Executed 700+ profile remediations and performed McAfee/Trellix DETech crisis cryptographic recoveries with chain-of-custody coordination under SLA.

SCCM McAfee Trellix DETech Active Directory Forensic Playbooks Chain Of Custody

IT Project Team Lead

T.S.S. (Tactical Software Support)

Jul 2009 - Jul 2010 (1 year)

Led provincial IT audit and remediation for SASSA KZN by collecting, reconciling, and updating equipment inventories across regional offices. Designed and commissioned VSAT and 3G/4G failover uplinks and managed VPN cutovers to restore resilient connectivity for isolated teams.

VPN Cutovers Cellular Failover Routing Network Staging Inventory Management

Network Engineer

Group Five

Apr 2008 - Jun 2009 (1 year 2 months)

Engineered secure ad-hoc LAN/WAN frameworks for active construction environments and multi-tenant project offices, including rack-and-stack and workstation provisioning. Resolved connectivity and authentication issues for a 60+ user complex by enforcing VLAN segmentation and access control.

VLAN IP Telephony Exchange Network Cabling Rack Printer Integration Access Control

Network Administrator

Imperial Bank

Jan 2007 - Mar 2008 (1 year 2 months)

Supported a multi-tenant shared-services network for three financial business units, maintaining Windows Server 2000/2003 environments and daily tape backup verification. Delivered endpoint lifecycle services including imaging, domain joins, and GPO enforcement, providing L1/L2 support to ~50 users under strict audit controls.

Windows Server Network Monitoring