DG
Open to opportunities

Durgaprasad Gurram

@durgaprasadgurram

Customer-focused troubleshooter with expertise in sales and support.

India

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while providing opportunities for growth and learning in a supportive environment.

As a dedicated customer service professional, I pride myself on being the frontline superhero who swoops in to resolve issues and ensure every customer leaves with a smile. My experience as a Telesales Executive at Altius Customer Care has honed my skills in handling inbound calls and addressing customer queries effectively. I thrive in fast-paced environments and am committed to delivering exceptional service.

In addition to my customer service experience, I have developed a strong technical foundation through my education in Computer Applications. My project, Healing Herb, showcases my ability to utilize the Django framework alongside C++ and C languages to create a user-friendly website dedicated to the healing properties of herbs. I am passionate about combining my technical skills with my customer service expertise to create meaningful experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

G H Raisoni College of Engineering and Management logoGM

G H Raisoni College of Engineering and Management

Bachelor of Computer Applications, Computer Applications

2020 - 2023

Completed a Bachelor of Computer Applications (B.C.A) focusing on programming languages and software development.

SN

Shri Sai Junior College Nimkheda

Higher Secondary Certificate, General Studies

2018 - 2020

Completed Higher Secondary Certificate (H.S.C) with a focus on foundational education in various subjects.

SN

Shri Saibaba Vidyalaya Nimkheda

Secondary School Certificate, General Studies

2016 - 2017

Completed Secondary School Certificate (S.S.C) providing a strong foundation in basic education.

Tech stack

Software and tools used professionally

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