Open to opportunities

Dulith Liyanage

@dulithliyanage

I am an experienced supply chain professional specializing in 3PL/4PL logistics, freight forwarding, and customer experience.

Sri Lanka

Message

What I'm looking for

I’m seeking a mid-level supply chain or logistics role in a multinational, KPI-driven team where I can improve 3PL/4PL operations, manage key accounts, and drive process improvements.

I am a dynamic, detail-oriented supply chain professional with five years of cross-industry experience in logistics, freight forwarding, and marketing.

At Maersk I deliver 3PL and 4PL logistics solutions, manage carrier allocation, export documentation (BLs, HBLs, HAWBs, commercial invoices, packing lists, VGM), coordinate CFS and CHB processes, and track KPIs for global and local clients, gaining broad multinational exposure.

I combine technical proficiency in Microsoft Office and shipment tracking with strong communication, stakeholder management, and problem-solving skills; I achieved SLIIT Dean's List and seek roles where I can drive continuous improvement and deliver measurable results.

Experience

Work history, roles, and key accomplishments

Current

Customer Experience Consultant

Current

Maersk Lanka

Apr 2024 - Present (1 year 4 months)

Deliver 3PL and 4PL logistics services for global clients, managing carrier allocation, export documentation, gate-in/CFS operations, and KPI reporting across Maersk platforms spanning 130 countries.

3PL Carrier Allocation Shipment Tracking Customer Support MS Excel KPIs

Key Account Executive

Media Monkey (Pvt) Ltd

Dec 2022 - Mar 2024 (1 year 3 months)

Managed key client accounts, negotiated and secured projects, coordinated internal teams for delivery, and produced social media content and campaigns to drive client satisfaction.

Account Management Client Relations Negotiation Social Media Content Creation Invoicing Project Coordination

Digital Marketer

Axiata Digital Labs

Sep 2021 - Aug 2022 (11 months)

Executed digital marketing campaigns and content strategy across channels, using analytics to optimize campaign delivery and coordinate stakeholder-facing activities.

Digital Marketing SEO Social Media Google Analytics Content Strategy Campaign Management Email Marketing

Business Development Executive

Voigue Pty Ltd

Aug 2021 - Mar 2022 (7 months)

Worked remotely with four Australian brands to develop business, generate leads, manage client accounts, and coordinate international communications and sales activities.

Business Development Lead Generation Account Management Sales Remote Management CRM Market Research Communication

Education

Degrees, certifications, and relevant coursework

Jayasekara Management Centre (JMC)

AAT, Accounting

2019 -

Currently pursuing the AAT qualification at Jayasekara Management Centre since 2019.

Sri Lanka Institute of Information Technology

Bachelor of Business Administration, Logistics & Supply Chain Management

2021 - 2025

Grade: First Class Honors

Activities and societies: SLIIT Dean's List recognitions (above 3.7 GPA in all 8 semesters); member of Rotaract Club, Gavel Club, and Media Club; student administration responsibilities.

Pursuing Bachelor of Business Administration in Logistics & Supply Chain Management from 2021 to 2025.