Rushanth Gunathilake

Led end-to-end supply chain and logistics operations, including inventory control, procurement planning, and ERP-based order management, to support timely material availability and on-time delivery. Identified risks, improved efficiency, and reduced operational costs through cross-functional coordination and KPI tracking.

Managed day-to-day import/export shipment operations, including freight forwarding coordination across sea, air, and land routes. Handled customs clearance documentation, resolved shipment delays and discrepancies, and tracked movement to ensure timely delivery.

Oversee end-to-end supply chain operations including import/export documentation, customs clearing, procurement, inventory logistics, distribution, and order management. Managed 50+ accounts using KPI-driven reporting, developed 25+ project plans, and led 15–20 member teams while improving Zoho-based workflows.

Supervised and delivered 40+ admin and assurance projects on time while ensuring adherence to EY standards. Served as Deputy Team Leader for the Sri Lanka branch, co-managed a 10+ member team, coached team performance, and maintained operational documentation on the EY Canvas platform.

Coordinated team KPIs, organized staff documentation, and prepared performance metrics while supporting executive administration. Managed recruitment activities including staff shortlisting, integration, and professional development, and participated in interviews as a panel member.

Negotiated payment terms and repayment plans to recover outstanding amounts while maintaining customer relationships. Coordinated daily and weekly team huddles in the absence of the team leader and supported collections documentation and processes.

Conducted outbound calls to customers with overdue payments and maintained up-to-date customer and payment status records in the system. Analyzed payment history and outstanding balances to support collections actions and reporting.

Provided support for office administration and customer service, including pay order management and cheque clearing. Assisted with documentation and basic operational tasks to support day-to-day banking workflows.

Completed an MSc in Project Management at the University of Bedfordshire.

Grade: Second Class Upper Division

Completed a BA (Hons) in Business Administration (Second Class Upper Division) at London Metropolitan University.

Completed an HND in Business Management (BTEC Level 5) at London Metropolitan University.

Completed a Diploma in Professional English at Oxford Collage of Business.

Completed a Foundation in Human Resources Management with CIPM Sri Lanka.